Reception administrator

Allscreens Nationwide Ltd; Lancashire; On-site; GBP 21,000 - 25,000; Full time

Job summary

Blackpool Teaching Hospitals NHS Foundation Trust is seeking a dedicated full-time Administrator to support community-based services across the Fylde Coast. You will work at multiple reception desks, greet patients and visitors, manage calls and emails, and book appointments while maintaining accuracy and confidentiality.

Travel between sites is required, and you must have reliable transport. A professional, customer-focused approach is essential to ensure smooth day-to-day operations and high

Responsibilities

• Greet patients and visitors, manage telephone and email enquiries.
• Book appointments on arrival and coordinate follow-ups.
• Maintain accurate patient information and confidentiality on Trust systems.
• Support clinical teams with general admin and day-to-day reception duties.

Job description

This is a full-time Administrator post supporting the delivery of community-based services across the Fylde Coast. The post holder will work flexibly across a range of community reception desks, providing a welcoming, professional and efficient first point of contact for patients, visitors, clinical teams and partner services. The role will involve receiving and directing patients, managing telephone and email enquiries, booking patients in on arrival, arranging follow-up appointments, updating patient information on Trust systems and supporting the smooth day-to-day running of reception areas. The post holder will also provide general administrative support to clinical teams as required, ensuring accurate communication, confidentiality and high standards of customer service at all times. As the post requires cover across various Fylde Coast community sites, the ability to travel independently between locations is essential. Applicants must be a car driver with access to transport suitable for business use to meet the needs of the service and provide reception cover where required.

Blackpool Teaching Hospitals NHS Foundation Trust

Blackpool Teaching Hospitals NHS Foundation Trust

Blackpool Teaching Hospitals NHS Foundation Trust