Reception & Admin Assistant — Flexible Hours

Allscreens Nationwide Ltd; Widnes; On-site; GBP 19,000 - 23,000; Full time

Job summary

Mersey Care NHS Foundation Trust in Widnes is seeking a Receptionist/Administration Assistant to provide a friendly, efficient reception and administrative service across the Talking Therapies Halton Team.

You will manage front-desk duties, answer calls on the switchboard, handle mail, maintain filing, assist with data reports and support confidential information handling, with flexible site arrangements.

Qualifications

• Experience in reception or administrative support is desirable.
• Good communication and organisational skills are essential.
• Ability to handle confidential information with discretion.
• Friendly telephone manner and customer-focused attitude.
• Willing to work across two sites as required.

Responsibilities

• Provide reception services and administrative support to ensure smooth day-to-day operations.
• Answer calls on the switchboard and direct to the appropriate person, taking messages when needed.
• Sort and distribute mail to all departments and maintain filing systems.
• Assist with data collection and standardised reports for managers.
• Attend meetings and ensure professional, confidential conduct at all times.
• Maintain clean, safe waiting areas and report incidents per policy.
• Staff may work at other bases within the organisation as required.

Skills

Customer service

Communication

Organisation

Telephone handling

Confidentiality

Education

Administrative experience

Tools

Office suite

Switchboard system

Job description

Mersey Care NHS Foundation Trust in Widnes is seeking a Receptionist/Administration Assistant to provide a friendly, efficient reception and administrative service across the Talking Therapies Halton Team.

You will manage front-desk duties, answer calls on the switchboard, handle mail, maintain filing, assist with data reports and support confidential information handling, with flexible site arrangements.