Real-Time Water Operations Planner

South West Water; Exeter; On-site; GBP 32,000 - 54,000; Full time

Benefits offered by this job

Generous holiday allowance

Discretionary bonus

Contributory pension

Cycle to Work scheme

Health benefits & wellbeing support

Job summary

South West Water is seeking a highly organised Planner/Scheduler to optimise wastewater operations. You will create and maintain schedules, align resources, and monitor plans to ensure field teams can deliver essential services efficiently.

The role requires strong planning skills, data interpretation, and proficiency with planning tools and Microsoft Excel. DBS checks may be part of onboarding, with a focus on safety and reliability in a critical utility environment.

Qualifications

• Experience in planning, scheduling, coordination, or workflow management within an operational or field-based environment.
• Strong organisational skills and ability to manage competing priorities in a fast-paced setting.

Responsibilities

• Build and maintain efficient schedules across daily, weekly, and longer-term work plans.
• Coordinate resources to balance preventive, reactive, and statutory work.
• Manage real-time changes, adjusting plans quickly to resolve issues and minimise disruption.
• Act as the central point of communication between field teams, contractors, and internal stakeholders.
• Use data and system insights to forecast demand, identify trends, and improve performance.
• Support continuous improvement in productivity, efficiency, and operational flow.

Skills

Planning & scheduling

Microsoft Excel

Data analysis

Communication

Education

Level 3 qualification in Business Administration/Operations/Engineering

Tools

Microsoft Project

Job description

South West Water is seeking a highly organised Planner/Scheduler to optimise wastewater operations. You will create and maintain schedules, align resources, and monitor plans to ensure field teams can deliver essential services efficiently.

The role requires strong planning skills, data interpretation, and proficiency with planning tools and Microsoft Excel. DBS checks may be part of onboarding, with a focus on safety and reliability in a critical utility environment.