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Tesco; Whitmore; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague discount

Wellbeing support

Life assurance

Pension with matching

Discounts & shares

Uniform provided

Job summary

Tesco is hiring a Shift Leader for the Bromley Plaistow Ln Express to help drive daily operations and customer service excellence. You’ll lead a fast-paced team across store areas, ensure great service, and liaise with colleagues to resolve day-to-day queries.

Flexible hours, inclusive culture, and development opportunities await in a market-leading retailer. You will be responsible for coaching the team, maintaining standards, and stepping in during the Manager’s absence, with a focus on

Qualifications

• Experience leading in fast-paced retail environments.
• Strong role model for service excellence.
• Clear communicator across channels.
• Natural leader who motivates teams.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Work across all store areas and act as the go-to for day-to-day queries.
• Build positive, inclusive relationships to support team performance.
• Lead the store confidently in the Manager’s absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback and model outstanding service.
• Stay curious and seek opportunities to serve customers, communities, and planet better.

Skills

Team leadership

Retail management

Communication

Customer service

Job description

Tesco Shift Leader - Days - Bromley Plaistow Ln Express

About the role

Availability Window

Days From time To time Sun 06:00:00 22:00:00 Tue 06:00:00 22:00:00 Thu 14:00:00 22:00:00 Fri 06:00:00 22:00:00 Sat 06:00:00 22:00:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.

Please note that you need to be 18 or over to apply for this role.

You will be responsible for

Leading the team to deliver a great experience for customers in-store.

Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.

Building positive, inclusive relationships that help colleagues perform at their best.

Confidently leading the store in the Manager’s absence.

Making balanced, flexible decisions and adapting well to change.

Coaching colleagues, giving feedback and role modelling great service.

Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

You will need

To be over 18 for this role.

Experience working in a team lead or management position in a fast-paced retail environment.

Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.

Build positive, long-lasting relationships to create an inclusive, supportive team environment.

A clear communicator, using a variety of methods to keep the team well informed.

A natural leader who motivates and inspires the team to deliver outstanding results.

What’s in it for you

Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)

Flexible working available from day one

10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family

Free wellbeing services to support your mind, body and life

Life cover worth five times your pay and an awardâ€-winning pension with matching contributions up to 7.5%

A range of benefits to choose from, including discounts, shares and cycle-to-work schemes

Uniform provided, plus policies to support you through life's key moments

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

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