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South Hams District Council; Totnes; Hybrid; GBP 30,000 - 33,000; Part time

Job summary

South Hams District Council in Totnes is seeking a part-time Sundry Debt Officer to manage administration, billing, collection and recovery of Sundry Debts, Housing Benefit Overpayments and BID levies. The role supports income collection while ensuring customers are treated fairly and professionally.

The ideal candidate will have debt recovery experience and excellent communication/relationship-building skills, with public or private sector background welcomed.

Qualifications

• Proven debt recovery experience and strong communication skills.
• Customer-focused with ability to build relationships.
• Public or private sector experience welcome; local government experience is advantageous but not essential.

Responsibilities

• Administer, bill, collect and recover a range of debts including Sundry Debts, Housing Benefit Overpayments and BID levies.
• Maximise income collection while ensuring fair treatment of customers.
• Provide timely updates and maintain accurate records in line with policy.

Skills

Debt recovery

Customer communication

Relationship-building

Job description

Are you an experienced debt recovery professional looking for your next challenge? We are seeking a motivated and customer-focused Sundry Debt Officer to join our team on a part time basis.

In this key role, you will be responsible for the effective administration, billing, collection and recovery of a range of debts, including Sundry Debts, Housing Benefit Overpayments and Business Improvement District (BID) levies. You will play an important role in maximising income collection while ensuring customers are treated fairly and professionally.

We're looking for someone who combines strong debt recovery experience with excellent communication and relationship‑building skills and we welcome applications from candidates with experience in both the public and private sectors. While experience within local government will be advantageous, it is not essential. We are particularly interested in individuals who can demonstrate strong debt recovery skills, a customer‑focused approach and commitment to achieving positive collection outcomes.

For an informal conversation about the role, please contact David Hart, Benefits Team Leader, on 01803 861485 or [e-mail] or Martin Pound, Principal Accountant, on 01803 861296 or [e-mail]

Interviews are expected to be held week commencing: 5 October 2026

Proud member of the Disability Confident employer scheme

Sundry Debt Officer - Part time

Company: South Hams District Council

Salary: £29,542 to £33,119 a year, pro rata

Hours: Part-time

Location: Totnes, TQ9 5NE

Working pattern: Hybrid - 3 days remote

Job type: Temporary

Closing date: 27 Sept 2026

Summary

Fixed term contract - 2 years

Are you an experienced debt recovery professional looking for your next challenge? We are seeking a motivated and customer-focused Sundry Debt Officer to join our team on a part time basis.

In this key role, you will be responsible for the effective administration, billing, collection, and recovery of a range of debts, including Sundry Debts, Housing Benefit Overpayments and Business Improvement District (BID) levies. You will play an important role in maximising income collection while ensuring customers are treated fairly and professionally.

We're looking for someone who combines strong debt recovery experience with excellent communication and relationship‑building skills and we welcome applications from candidates with experience in both the public and private sectors. While experience within local government will be advantageous, it is not essential. We are particularly interested in individuals who can demonstrate strong debt recovery skills, a customer‑focused approach and commitment to achieving positive collection outcomes.

For an informal conversation about the role, please contact David Hart, Benefits Team Leader, on 01803 861485 or [e-mail] or Martin Pound, Principal Accountant, on 01803 861296 or [e-mail]

Closing date: Sunday 27 September 2026

Interviews are expected to be held week commencing: 5 October 2026

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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