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Wax Recruitment Ltd; Tonypandy; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

Rhondda Cynon Taf County Borough Council is seeking an administrative assistant to coordinate courses and events, liaise with suppliers, and manage course records. The role includes inputting data into the training database, designing flyers and certificates, and handling mail and phone inquiries.

The position requires clerical proficiency, NVQ 2/3 in administration or equivalent, and computer skills. Hybrid working: 2 days in the office, 3 days remote, with ongoing development opportunities.

Qualifications

• NVQ 2/3 in administration or equivalent, willing to achieve qualification within 18 months
• Competent with Windows-based IT programmes
• Experience with general administrative duties and office software

Responsibilities

• Arrange courses and events with internal and external suppliers, book facilitators, venues, catering and travel
• Input information into the RCT Source training database and maintain course files
• Design and distribute course flyers, programmes, certificates and registration forms
• Deal with incoming/outgoing mail and telephone enquiries
• Provide clerical duties including photocopying and filing
• Maintain good word processing support for the team

Skills

Word processing

Telephone enquiries handling

Clerical duties

Education

NVQ 2/3 in administration

Tools

Windows-based IT programs

Job description

Location: Ty Elai, Heol Dinas Isaf, Tonypandy, Rhondda Cynon Taf, CF401NY, Rhondda Cynon Taf County Borough Council

Salary: £13.92 per hour

2 Days Office, 3 days remote

Hybrid Working - 2 Days in office required

What you will deliver:

• To arrange courses and events, liaising with both internal and external suppliers and agencies to book facilitators, venues, catering, external conferences, travel and accommodation.
• To input a range of information into RCT Source training database as required and create and maintain course files ensuring accurate information is held.
• To design and ensure timely distribution of course flyers, programmes, certificates and registration forms for all courses, updating all as and when required due to ever changing requirements.
• To deal with incoming/outgoing mail, ensure timely and effective distribution.
• Take messages for colleagues and deal with all telephone enquiries in a polite and efficient manner.
• To provide a range of appropriate clerical duties as required including photocopying and filing.
• To provide a good standard of word processing duties for the Team.

What you will deliver:

• To support other administrative staff in maintaining appropriate filing systems.
• To provide cover for other administrative staff, as appropriate.
• Any other duties commensurate with grade/experience and as determined by your line manager, or as a mutually agreed development opportunity.
• To carry out health and safety responsibilities in accordance with the Division’s Health and Safety Responsibilities document.
• Maintain personal and professional development to meet the changing demands of the job, participate in appropriate learning and development activities.

Recognising the needs of everyone who needs and uses our services is a core responsibility of all staff. Staff are expected to alert their line manager to any concerns they may have regarding the possible inappropriate treatment of a Child, Young Person, or Adults at risk.

PERSON SPECIFICATION

This Person Specification sets out the knowledge and/or qualifications, past experience and personal competencies that would be ideal for this particular post.

The Knowledge/Qualifications and Experience sections describe what is required in terms of the technical ability that is needed to do this job successfully.

The Competencies section describes the kinds of non-technical skills, abilities and personal characteristics that the ideal person for this particular role would have. The competencies describe how that person would ideally work with other people and how they would approach their responsibilities.

The Special Conditions and Professional Requirements section describes any other qualities appropriate to the particular circumstances associated with this role.

Knowledge / Education

Essential Desirable

Competent with Windows based IT programmes NVQ 2/3 in administration or its equivalent or a willingness to achieve a suitably relevant qualification within 18 months