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YMCA Robin Hood Group; Sutton-in-Ashfield; On-site; GBP 17,000 - 19,000; Part time

Job summary

YMCA Robin Hood Group in Sutton in Ashfield is seeking a Part Time Housing Duty Worker to join our Housing Duty Team. This role involves supporting residents, covering weekend shifts (Friday night to Saturday night) and ensuring the smooth operation of the building.

We welcome candidates with experience in supported housing for vulnerable adults and young people; training will be provided where needed. DBS check required; overtime available.

Qualifications

• Experience in supported housing with vulnerable adults and young people.
• Willingness to undergo enhanced DBS check.
• Ability to work weekends and provide reliable cover.

Responsibilities

• Support residents and provide advice and assistance.
• Collect rent payments and address queries related to rent.
• Respond to fire alarms and emergencies, liaise with police and authorities.
• Undertake facilities and domestic duties to maintain building upkeep.

Skills

Weekend work

Resident support

Crisis management

Communication

Job description

Are you able to work weekends 23 hours per week and looking for a role where you can make a different to a young person's life?

As part of our dedicated housing provision for 16-24 year old's based in Sutton in Ashfield, YMCA Robin Hood Group are looking for

responsible, trustworthy and compassionate people to join our Support Housing team to oversee the smooth running of our building

but also give our residents all the support and care they require. This is your opportunity to be part of this from the very

beginning!

Our Housing Duty Workers are at the heart and soul of our housing team; being the first person most of our residents come into

contact with; you will be there to support them with anything they need but also oversee the smooth running of the building in

general.

You will be share in our belief that everyone should have a fair chance to discover who they are and what they can become.

Being a Housing Duty Worker is one of the busiest and most varied roles in our service; you will cover everything from support

work, incidents, administration, security, fire safety, cleaning support, and anything else that might crop up while you are on

shift.

With specific interest in supporting young people, you will enjoy variety, loves being busy and thrives off never being able to

predict exactly what will happen that day!

You will support our residents by:

• Being there to provide advice and assistance
• Providing keys/replacements where needed.
• Collecting rent payments and dealing with queries or charges relating to rent payments
• Taking the time to ensure they understand their tenant obligations and their rights and responsibilities as outlined in the
• Responding to fire alarms
• Being a first point of call when dealing with incidents, including emergencies, including liaising with the police and other
• agencies to prevent damage/harm to our residents and buildings.
• Crisis Management and incident reporting.
• If needed, undertake facilities/domestic duties to maintain the upkeep of our building.

License Agreement

You will also support applications from prospective residents, helping with form filling in etc as well as signposting other

agencies who may be able to help them.

We have made sure our shift patterns are fully accessible by public transport no matter what time you start or finish.

Working 23 hours per week across weekend, our shift patterns are:

Friday - 11pm - 11am

Saturday - 11pm - 11am

We have our own team of week day Housing Duty Workers so there is no need for you to work during the week, unless you wanted

overtime!

Why Work for Us?

We are looking for someone ideally with experience or interested in gaining experience working in supported housing with

vulnerable adults and young people aged 16-24 years old.

However, we are also happy and able to give you the training and development to start your career in Housing.

You will need to have an understanding of the needs of young people (aged 16 – 25) who may have drug, alcohol and other issues.

Regardless of your background, you will be confident to deal with difficult situations and handle conflict appropriately.

This role would suit you if you have experience or a desire to learn skills for social work, youth work, housing, drug and alcohol

services, rehabilitation services, sociology, security and much more.

This role will really push your personal skills as we are looking for someone, regardless of experience who can:

• Work with minimal supervision, use initiative, work alone and work as part of a team
• Respond quickly and effectively to emergencies
• Deal with conflict, manage aggressive behaviour and diffuse situations effectively
• Talk to people of all background and abilities, with excellent communication skills.
• Form and maintain relationships with appropriate professional boundaries, acting as a role model for our residents.

This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.

Proud member of the Disability Confident employer scheme

Part Time Housing Duty Worker

Company: YMCA Robin Hood Group

Salary: £12.80 per hour

Hours: Part-time

Location: Sutton in Ashfield, NG17 1AE

Job type: Permanent

Posting date: 19 Aug 2026

Closing date: 18 Sept 2026

Summary

Job Advert

Are you able to work weekends 23 hours per week and looking for a role where you can make a different to a young person's life?

As part of our dedicated housing provision for 16-24 year old's based in Sutton in Ashfield, YMCA Robin Hood Group are looking for

responsible, trustworthy and compassionate people to join our Support Housing team to oversee the smooth running of our building

but also give our residents all the support and care they require. This is your opportunity to be part of this from the very

beginning!

Our Housing Duty Workers are at the heart and soul of our housing team; being the first person most of our residents come into

contact with; you will be there to support them with anything they need but also oversee the smooth running of the building in

general.

You will be share in our belief that everyone should have a fair chance to discover who they are and what they can become.

Being a Housing Duty Worker is one of the busiest and most varied roles in our service; you will cover everything from support

work, incidents, administration, security, fire safety, cleaning support, and anything else that might crop up while you are on

shift.

With specific interest in supporting young people, you will enjoy variety, loves being busy and thrives off never being able to

predict exactly what will happen that day!

You will support our residents by:

• Being there to provide advice and assistance
• Providing keys/replacements where needed.
• Collecting rent payments and dealing with queries or charges relating to rent payments
• Taking the time to ensure they understand their tenant obligations and their rights and responsibilities as outlined in the
• Responding to fire alarms
• Being a first point of call when dealing with incidents, including emergencies, including liaising with the police and other
• agencies to prevent damage/harm to our residents and buildings.
• Crisis Management and incident reporting.
• If needed, undertake facilities/domestic duties to maintain the upkeep of our building.

License Agreement

You will also support applications from prospective residents, helping with form filling in etc as well as signposting other

agencies who may be able to help them.

We have made sure our shift patterns are fully accessible by public transport no matter what time you start or finish.

Working 23 hours per week across weekend, our shift patterns are:

Friday - 11pm - 11am

Saturday - 11pm - 11am

We have our own team of week day Housing Duty Workers so there is no need for you to work during the week, unless you wanted

overtime!

Why Work for Us?

We are looking for someone ideally with experience or interested in gaining experience working in supported housing with

vulnerable adults and young people aged 16-24 years old.

However, we are also happy and able to give you the training and development to start your career in Housing.

You will need to have an understanding of the needs of young people (aged 16 – 25) who may have drug, alcohol and other issues.

Regardless of your background, you will be confident to deal with difficult situations and handle conflict appropriately.

This role would suit you if you have experience or a desire to learn skills for social work, youth work, housing, drug and alcohol

services, rehabilitation services, sociology, security and much more.

This role will really push your personal skills as we are looking for someone, regardless of experience who can:

• Work with minimal supervision, use initiative, work alone and work as part of a team
• Respond quickly and effectively to emergencies
• Deal with conflict, manage aggressive behaviour and diffuse situations effectively
• Talk to people of all background and abilities, with excellent communication skills.
• Form and maintain relationships with appropriate professional boundaries, acting as a role model for our residents.

This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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