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Blue Square; Stevenage; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Performance Bonus 15%

Company Car

Company Sick Pay

Access to discounts and perks across

Flexible Rewards Hub

Job summary

Blue Square is seeking a Brand Expert Manager to lead our Shark Ninja field-based team across Stevenage and the South East. You will inspire Brand Ambassadors, deliver standout campaigns, manage staffing, logistics and daily operations, and be the go-to for field excellence.

You’ll drive footfall, boost sales, and build brand love through energetic, customer-focused interactions. Strong leadership, retail experience, and excellent communication are essential, as is a full UK driving licence.

Qualifications

• Proven experience in retail management
• Confident team leader with a history of delivering results in busy environments
• Customer-obsessed with excellent communication and service skills
• Skilled in logistics, reporting, and site coordination
• Energetic, personable, and highly sales-focused

Responsibilities

• Lead and inspire a team of Brand Ambassadors across multiple locations
• Drive campaigns, performance, and flawless execution
• Manage staffing, logistics, and daily operations
• Capture and report campaign results and insights to improve team performance

Job description

Brand Expert Manager - South East / Stevenage

Are you a dynamic leader who thrives in fast-paced retail environments? Do you get excited about innovation, technology, and building high-performing teams? If so, this could be the perfect opportunity for you.

We’re looking for a driven, confident, and engaging Retail Manager to take charge of our Shark Ninja field-based team across multiple retail locations. As a Brand Expert Manager, you'll be the crucial link between our products, our in-store teams, and our customers—leading the way in delivering outstanding brand experiences and driving real results.

Your leadership will create energy and excitement around our innovative products, building brand love and customer loyalty through every interaction.

Work Pattern- Thursday - Sunday

WHAT YOU’LL BE UP TO

LEADERSHIP & TEAM MANAGEMENT

• Manage and inspire a team of Brand Ambassadors
• Drive performance and deliver flawless campaigns
• Handle staffing, logistics, and daily operations
• Be the go-to for team support and field excellence

CUSTOMER EXPERIENCE & SALES EXCELLENCE

• Lead your team to create buzz around Shark Ninja
• Drive footfall, boost sales, and wow customers
• Smash sales targets and coach your team to success
• Build brand love with every interaction

BRAND EXPERTISE & ADVOCACY

• Stay sharp on product knowledge and competitor insights
• Run standout demos and upsell like a pro

REPORTING & INSIGHTS

• Capture key moments and product highlights through high-quality photos and video content.
• Deliver daily reports showcasing campaign performance and team achievements.
• Share insights, feedback, and best practices to continuously elevate team results.
• Track and analyse performance data to support continuous improvement.

ARE YOU OUR PERFECT PARTNER?

We’re after someone who’s not just experienced—and truly passionate about retail, tech, and people.

Proven experience in retail management

Confident team leader with a history of delivering results in busy environments

Customer-obsessed with excellent communication and service skills

Skilled in logistics, reporting, and site coordination

Positive, self-motivated, and proactive in driving success

Able to thrive under pressure and adapt to change

Energetic, personable, and highly sales-focused

Full UK driving licence

WHAT YOU CAN EXPECT FROM US

• Performance Bonus 15%
• Company Car
• Company Sick Pay
• Access to a range of discounts and perks across our key partners & beyond
• Flexible Rewards Hub

WHO ARE WE?

We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.

At the heart of our agency are our ETHIC values – and we’re on a mission to work with individuals who share and believe in them.

POINTS TO NOTE:

• Whilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the role.
• If you’re an internal candidate, remember to use your company email address to apply.
• Flexible working: We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.
• Reasonable adjustments: We would like you to perform at your best at every stage of our recruitment process. Please contact us using

[e-mail] if you require any adjustments that would support you throughout your application.

• Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Blue Square.