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Champneys; St Albans; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Health & wellbeing incentives

Discounted spa stays

Employee assistance programme

Discounts on Champneys products

Staff discounts on Elemis/Clarins

Free parking

Job summary

Champneys is seeking a Senior City Spa Therapist who is passionate about health and wellbeing. You will deliver high standards of facial, massage and manicure/pedicure treatments, ensuring each session respects allocated treatment times and delivers exceptional client care.

The role offers excellent training, ongoing development opportunities and a rota including weekend work. You will be joining a renowned wellbeing brand with access to exclusive Champneys experiences and staff benefits.

Qualifications

• Experience in a spa or beauty environment.
• Proven ability to perform facials, massages and nail treatments.
• Excellent client care and communication.

Responsibilities

• Carry out all treatments to required standards within allocated time.
• Provide exceptional client care for spa clients.
• Coordinate with the manager on daily treatment scheduling and changes.
• Attend relevant training courses to enhance skills.
• Maintain equipment cleanliness and report any defects to maintenance.
• Adhere to Health and Safety regulations at all times.

Skills

Spa experience

Facials & massages

Customer service

Team player

Education

NVQ Level 2 & 3

Job description

Our passion is health and wellbeing and we know our therapists are at the heart of that vision, with that in mind we proudly have exceptional training journeys for all our therapists, we have in house trainers that are there to ensure you reach your full potential and progress with us.

As a Senior City Spa Therapist, you will be passionate and friendly, whilst providing first class service delivering the highest standard of therapeutic, holistic and wellbeing treatments. You will be confident with facials, massages and nail treatments. As a therapist with Champneys, you will be given excellent training and development opportunities to enhance your skills.

Some duties and responsibilities include;

• To carry out all treatments to the required standards ensuring the specific treatment time is adhered to.
• To provide ultimate client care to clients paying for Senior Massage.
• To liaise in a positive and constructive manner with the manager on the days scheduled treatments, any changes, additions etc in order to meet the ever-changing needs of our clients. Flexibility and cooperation are required. This may also include shift changes.
• To attend any appropriate training courses required.
• To keep up to date with developments relating to the product ranges and any new treatments.
• To ensure that equipment is fully operational and clean and report any defects to maintenance via the Manager at any time of the day.
• To adhere to Health and Safety regulations by using safe work practices.

We require you to be qualified in the following:

• Experience working in a spa or beauty salon
• At least 2 years’ experience working as a therapist
• NVQ Level 2 & 3 or equivalent

Weekend working is on a rota basis.

Being the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company you will also have access to the following:

• Health, Wellness and Wellbeing incentives
• Digital fitness programmes
• Nutrition guides and recipes
• Self-Guided meditation
• Champneys experiences (such an overnight stay or an ultimate spa day experience)
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In house social media connecting our Champneys Family
• Employee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.
• Motivating, rewarding and engaging colleague events.
• Discounted stays for you, your friends and family at any of our properties.
• Complimentary Spa Day on completion of your probationary period.
• 50% discount on all Champneys products.
• Great discounts on our partner products Elemis and Clarins.
• Discounted membership to our exceptional health clubs.
• Merlin Entertainments Attraction.
• Introduce a friend incentive.
• Long Service celebrations.
• Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].