Read more

Nuffield Health Group; Nottingham; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nottingham FWC is seeking a Front of House Team Member on a permanent, part-time basis (24 hours per week). The role offers up to £26,706.70 per annum, depending on skills and experience.

You will greet members and visitors, delivering excellent customer care with confidence and empathy while supporting reception and café areas. Ideal candidates will have strong communication skills, be adaptable, and comfortable with basic computer tasks including Word and Excel.

Qualifications

• Excellent communication skills for face-to-face and telephone interactions.
• Basic computer skills, including Word and Excel, to help run reception and cafe tasks.

Responsibilities

• Provide exceptional customer service to all visitors and members.
• Support the smooth running of the reception and cafe areas.
• Create a friendly, relaxing and professional environment across the club.
• Give a warm welcome and answer queries in a caring, helpful way.

Skills

Communication skills

Customer care

Team player

Tools

Word

Excel

Job description

Nottingham FWC | Front of House | Permanent | Part time

Up to £26,706.70 per annum, depending on skills and experience

24 hours per week

Making a great first impression is really important. That's why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.