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Serco Limited; North East; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Pension scheme

Internal courses and qualifications

Wellbeing programme

Staff discounts

Volunteering day

Employee networks

Job summary

Serco Limited is seeking a Cleaning Operative to deliver high-quality cleaning services across a regional area, supporting safe, clean, and welcoming accommodation for service users.

In the AASC team you will work 40 hours per week, Monday to Friday, 9:00am–5:30pm, with travel within the region and occasional UK travel.

Qualifications

• Proven ability to work independently and manage time effectively.
• Comfortable using IT systems and updating records accurately.
• Strong English communication skills, verbal and written.
• Willing to travel within the region and across the UK with a valid driving licence.

Responsibilities

• Complete allocated cleaning tasks to the required standard within agreed timescales.
• Ensure properties are safe and suitable for service users while carrying out cleaning activities.
• Use cleaning equipment, materials and PPE correctly and safely.
• Check relevant property information before attending sites and report health and safety concerns or defects.
• Remove and dispose of waste responsibly, following approved processes and recycling where possible.
• Support colleagues across different geographical areas when required and assist with inventory delivery, assembly and removal.

Skills

Verbal communication

Written communication

Time management

Independent work

Driving licence

Tools

IT systems

Job description

Cleaning Operative

Company: Serco Limited

Salary: £26663.57 per annum

Hours: Full-time

Location: County Durham, DH8 6QY

Job type: Permanent

Posting date: 19 Aug 2026

Closing date: 17 Sept 2026

Schedule: 40 hours per week, Monday to Friday, 9:00am – 5:30pm

Ready to impact a better future?

As a Cleaning Operative in our AASC team, you'll provide high-quality cleaning services across a geographical area, helping to maintain safe, clean, and welcoming accommodation for service users. Your work will directly support the wellbeing of people who rely on our services every day.

Our work touches lives, and this role is a great example of that. By ensuring properties are maintained to a high standard, you'll create a positive impact on communities, support health and safety, and help us deliver trusted services that make a difference. You'll work as part of a supportive team focused on care, pride, and creating impactful solutions for the future.

What you’ll do as a Cleaning Operative

• Complete allocated cleaning tasks to the required standard within agreed timescales.
• Ensure properties are safe and suitable for service users while carrying out cleaning activities.
• Use cleaning equipment, materials and personal protective equipment (PPE) correctly and safely.
• Check relevant property information before attending sites and report any health and safety concerns or defects.
• Remove and dispose of waste responsibly, following approved processes and recycling where possible.
• Support colleagues across different geographical areas when required and assist with inventory delivery, assembly and removal.

Does this sound like you?

• Previous cleaning experience in domestic, residential or large accommodation settings would be beneficial.
• Able to work independently and manage your time effectively while maintaining high standards.
• Comfortable using information technology (IT) systems and updating records accurately.
• Strong verbal and written communication skills in English.
• Willing and able to travel within the region and occasionally across the UK, with a valid driving licence.

What we offer

• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Vetting and checks:

DBS Clearance and Counter Terrorism Check (CTC) clearance required. Serco Civil Government is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and Home Office approval.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.