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NHS Jobs; Newton Aycliffe; On-site; GBP 26,000 - 32,000; Full time

Job summary

NHS Jobs is seeking a Health and Wellbeing Link Worker to support patients in the community, promoting prevention and a holistic approach to health. You will work with GP practices and partner organisations to connect people with local groups, services and social prescribing options.

You will travel between practice sites, attend meetings, and participate in mandatory training to ensure high standards of care and information governance.

Responsibilities

• Signpost patients to local services and groups to help reach their goals.
• Help develop integrated care plans with partner organisations so needs are met holistically.
• Follow up with clients and update their records on an ongoing basis.
• Build a network and knowledge of referral routes with local health and wellbeing providers.
• Ensure information about providers and voluntary groups is shared across neighbourhood networks.
• Undertake regular training on health and wellbeing issues.

Job description

Job Purpose

To support patients in our local community to take control of their health and wellbeing by: Promoting prevention & lifestyle changes Engaging patients and connecting them with the wide range of groups and services Working with the wider health, social care and voluntary network Encouraging a holistic approach for patients with chronic diseases Building a relationship in the journey of patients towards mental health services Bereavement support supporting patient's familys and signposting them to an appropriate bereavement service where necessary Supporting the practices in attaining their referral targets Promoting and raising awareness of the social prescribing service within the practices and partner agencies

KEY RESPONSIBILITIES

• To work with patients in a variety of settings, in their own homes or in GP surgeries, to signpost them to local services/organisations which the patient themselves feels would be of benefit to reach their goals. These services may include befriending, weight management, mental health support, smoking cessation, local social groups, leisure centres and volunteering.
• To work with partner organisations to support the development and delivery of an integrated care plan for the client so all their needs are met in a holistic way.
• To follow up with clients, update their records and support them on an ongoing basis.
• To make and maintain contact with local health and wellbeing service providers and build a network and knowledge of referral routes to and from service providers.
• To ensure information about providers and voluntary groups is shared locally across neighbouring networks
• To undertake regular training to extend and update knowledge of health and wellbeing issues.

The post holder will comply with the organisations policies and procedures:

FURTHER AREAS OF RESPONSIBILITY

Health and Safety/Risk Management

The post-holder must comply at all times with the Network Health and Safety policies, in particular by following agreed safe working procedures and reporting incidents using the organisations Incident Reporting System.

Information Governance

As an employee you will have access to information that is sensitive to either an individual or to the organisation and you are reminded that in accordance with the requirements of Information Governance, NHS Code of Confidentiality, Data Protection Act 1998 and also the terms and conditions in your contract of employment, you have a duty to process this information judiciously and lawfully; failure to do so may result in disciplinary action.

Performance Appraisal and Personal Development Planning

The network is committed to providing a high quality service through the effective management and development of its employees. Each employee receives an Annual Performance Appraisal and a Personal Development Plan.

Statutory and Mandatory Training

All required Statutory and Mandatory training must be completed within the first three months of staff start date and refresher training must also be undertaken on a regular basis and in accordance with agreed policy.

Safeguarding Children and Vulnerable Adults

The network is committed to safeguarding children, young people and vulnerable adults within its care. As an employee you are accountable to ensure that you know how to respond when you are concerned for the safety of a child, young person or vulnerable adult.

Infection Prevention and Control

All employees are expected to follow consistently high standards in the prevention and control of infection, especially with reference to hand hygiene, adherence to dress/uniform code and for clinical staff and all procedures involving aseptic technique.

Special Working Conditions

The post-holder is required to travel independently between practice sites and to attend meetings at other locations as required.

Job Description Agreement

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post-holder commensurate with the position. This description will be open to regular review and may be amended to take into account development within the network. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of the network.