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Itec Skills and Employment; Newport; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Annual leave 30 days

Health care scheme

35-hour week

Staff discounts

Profit-sharing scheme

Life insurance

Employee of the month

Length of service recognition

Job summary

Itec Training Solutions Limited is seeking a Regional Counsellor for Newport & Cwmbran to deliver one-to-one or group counselling, helping learners identify needs and barriers to progression.

You will build external partnerships, signpost clients, facilitate workshops, and maintain records with strict data protection while upholding BACP ethics and safeguarding responsibilities.

Qualifications

• Recognised diploma or degree in Counselling.
• Experience of working with young people and adults in a counselling setting.
• A member of the BACP or equivalent.
• Integrated approach to counselling.
• Knowledge of BACP or BABCP Code of Ethics.
• Knowledge of CORE or equivalent outcome measures.
• Full driving licence.
• Accredited member of BACP or equivalent.
• Fluent in Welsh.
• Knowledge of training industry.

Responsibilities

• Undertake counselling sessions, one-to-one or group, supporting learner needs.
• Develop external partnerships to share best practice and signpost learners.
• Facilitate workshops to promote well-being and progression in learning.
• Agree a counselling contract with each learner and determine session contents.
• Maintain trust and empathy in relationships with learners.
• Record meetings and maintain data in line with confidentiality policies.
• Provide guidance and advice to learners and staff, as appropriate.
• Act as designated Safeguarding Officer with related duties.

Skills

Counselling sessions

Client support

Integrated approach

Education

Diploma/degree in Counselling

BACP/BABCP Ethics knowledge

CORE outcome measures knowledge

Accredited member of BACP

Job description

Regional Counsellor (Newport & Cwmbran)

Company: Itec Training Solutions Limited

Salary: £25,200 to £28,000 a year

Hours: Full-time

Location: NP20 1LW

Working pattern: On-site

Job type: Permanent

Posting date: 2 Oct 2026

Closing date: 16 Oct 2026

Hours of work: Monday to Friday 9:00am to 4:30pm

About the role

As a Regional Counsellor you will be responsible for undertaking counselling sessions on a one-to-one or group basis to support clients in identifying their individual needs and barriers to learning and progression. Maintaining and developing external working partnerships to share best practice, signposting clients and to facilitate workshops encourages further education on well-being for all learners.

Your impact

• Adhering to the BACP Ethical Framework for Good Practice in Counselling & Psychotherapy
• Displaying all values and personal moral qualities in line with the BACP Ethical Framework.
• Working within the ethical principles of the BACP good practice in counselling.
• Accountable for undertaking group and individual counselling therapy sessions, face to face or remotely via telephone or appropriate digital platforms.
• Responsible for agreeing a counselling contract with each learner to determine session content.
• Establishing a relationship of trust and respect with learners, through active listening and empathy.
• Responsible for supporting clients, without bias, towards a deeper understanding of their concerns and to make decisions and choices.
• Working in partnership with external organisations, in relation to signposting, referrals, and organising talks / workshops.
• Designated Safeguarding Officer responsibilities and duties.
• Recording and maintaining records, meetings and other associated documents, in line with data protection and confidentiality arrangements.
• Provide guidance, support and advice to all learners and staff, as appropriate.

What are we looking for?

• A recognised diploma or degree in Counselling.
• Experience of working with young people and adults in a counselling setting.
• A member of the BACP or equivalent.
• To be able to work using an integrated approach.
• Knowledge and understanding of the BACP or BABCP Code of Ethics.
• Knowledge of CORE or equivalent outcome measures.
• Full driving licence.
• Accredited member of BACP or equivalent.
• Fluent in Welsh
• Knowledge of training industry

What’s in it for you?

• 30 days of annual leave (rising with length of service)
• a health care scheme
• 35 hours of working week
• discounts for retail and gym membership
• a profit-sharing scheme
• life insurance
• employee of the month awards
• length of service recognition
• and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Proud member of the Disability Confident employer scheme

If you're passionate about developing others and making a difference, we’d love to hear from you!