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Reed Talent Solutions; Newcastle upon Tyne; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave (pro rata)

Leadership training and development

Career progression opportunities

Meaningful community impact

Job summary

Reed in Partnership in the North East is seeking a Progression Coach to manage a caseload and provide personalised support to help participants progress towards employment. You will deliver coaching, assessments, and employability training, building strong links with partners and employers.

The role involves travel across the North East, flexible hours, and involvement with the Confident Futures programme funded by the DWP.

Qualifications

• Experience in a customer-facing environment.
• Experience supporting individuals facing barriers to employment.
• Experience working in a target-driven environment.
• Minimum of 2 A-Levels or an equivalent Level 3 qualification.
• GCSE English Language Grade B or Level 2 Literacy at interview stage.
• Passion for supporting people to achieve positive outcomes.
• Strong communication, coaching and relationship-building skills.
• Good administration, IT and record-keeping skills.
• Knowledge of disabilities, health conditions and related barriers.
• Willingness to travel locally and work flexibly when required.
• Ability to motivate diverse participants.
• Experience in employability, welfare-to-work, recruitment or guidance services.
• NVQ Level 3 or 4 in Advice & Guidance or equivalent.

Responsibilities

• Manage a caseload of participants and provide personalised support.
• Deliver coaching, assessments, employability training and ongoing support.
• Build strong relationships with local partners and employers.
• Attract, register and support participants throughout their journey.
• Develop relationships with Jobcentre Plus, employers and community partners.
• Source volunteering, work experience and employment opportunities.
• Deliver employability workshops and training sessions.
• Adapt delivery to meet diverse learning styles and support needs.
• Provide in-work support to help participants sustain employment.

Skills

Customer-facing

Coaching

Relationship-building

Administration & IT

Travel willingness

Education

A-Levels or Level 3 qualification

GCSE English (Grade B) or Level 2 Literacy

NVQ Level 3/4 in Advice & Guidance or equivalent

Tools

Record-keeping software

IT systems

Job description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company whose mission is to positively transform people and their communities through high-quality support services.

Working Hours/Pattern:

Full-time, although part-time applications will be considered. Flexible working arrangements may be available depending on business requirements.

Job Description

Are you passionate about making a difference and helping others?

Would you like to work in a role that puts people at the heart of everything you do?

Then consider the role of a Progression Coach at Reed in Partnership.

This role is office based and will involve travel across North East.

Please note these roles are currently expressions of interest. Suitable applicants will be contacted when formal recruitment commences.

About the Programme

The Confident Futures programme, funded by the Department for Work and Pensions (DWP), supports Universal Credit claimants with long-term health conditions. Through tailored support, coaching and training, we help participants build confidence, improve wellbeing, develop skills and move closer to employment.

What is the role about?

As a Progression Coach, you will manage a caseload of participants, providing personalised support to help them overcome barriers and progress towards sustainable employment. You will deliver coaching, assessments, employability training and ongoing support while building strong relationships with local partners and employers.

Just some of your day-to-day responsibilities will include:

Participant Engagement & Support

• Attract, register and support participants throughout their journey.
• Conduct assessments to identify aspirations, strengths and barriers.
• Create action plans and provide one-to-one coaching and guidance.
• Support participants with health, wellbeing and employability needs.

Partnership & Employer Engagement

• Develop relationships with Jobcentre Plus, employers and community partners.
• Promote Reed in Partnership services and opportunities.
• Source volunteering, work experience and employment opportunities.

Training & Progression

• Deliver employability workshops and training sessions.
• Adapt delivery to meet a range of learning styles and support needs.
• Provide in-work support to help participants sustain employment.

What's in it for you?

We offer a competitive salary, flexibility, training and development opportunities, and access to a range of benefits including:

• 25 days annual leave (pro rata) plus bank holidays
• Award-winning management and leadership training
• Professional and personal development funding
• Career progression opportunities
• The chance to make a meaningful difference within local communities

To be successful in this role, we are looking for someone with:

• Experience working in a customer-facing environment.
• Experience supporting individuals facing barriers to employment, including health conditions or disabilities.
• Experience working in a target-driven environment.
• A minimum of 2 A-Levels or an equivalent Level 3 qualification.
• GCSE English Language Grade B/Level 2 equivalent, or achievement of a Level 2 Literacy Assessment at interview stage.
• A passion for supporting people to achieve positive outcomes.
• Strong communication, coaching and relationship-building skills.
• Good administration, IT and record-keeping skills.
• Knowledge of disabilities, health conditions and related barriers.
• Strong organisational skills, resilience and adaptability.
• Willingness to travel locally and work flexibly when required.
• Ability to motivate, encourage and empower a diverse range of participants.
• Experience within employability, welfare-to-work, recruitment or guidance services.
• Level 3 or Level 4 NVQ in Advice & Guidance or equivalent.
• Experience working with diverse customer groups.
• Knowledge of local labour markets and employer engagement.
• Additional community language skills.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.