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Leonardo Hotels; Manchester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Room discounts

Voucher program

Wellbeing events

Training & progression

Job summary

Leonardo Hotels is seeking a friendly Food and Beverage Assistant to welcome guests with warmth and energy in our restaurant and bar. You will join a busy, vibrant team delivering first-class hospitality to every guest.

Your role will focus on creating memorable guest experiences, speaking confidently with guests and colleagues, and building rapport to encourage guests to return. Training and progression opportunities are available to help you grow within the company.

Qualifications

• Warm and friendly personality is essential.
• Excellent communication and guest service skills.
• Able to work well within a busy hospitality team.

Responsibilities

• Greet guests, seat them and take orders with a smile.
• Serve food and drinks accurately, upsell where appropriate.
• Keep dining areas clean and assist the team to ensure smooth service.

Skills

Customer service

Communication

Teamwork

Job description

As a Food and Beverage Assistant, you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! You'll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel's restaurant and bar.

If you're our ideal Food & Beverage Assistant, you will:

• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Be confident in speaking with guests and the team - we love building a good rapport

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you're part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!