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Leonardo Hotels; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Room discounts

Voucher rewards

Wellbeing events

Training programmes

Job summary

Leonardo Hotels in London is seeking a friendly Food and Beverage Assistant to join our restaurant and bar team. You’ll be a welcoming face for guests, helping ensure a smooth, high standard of service in a busy hotel setting.

You’ll work with a vibrant team, share positive energy, build rapport with guests and colleagues, and take part in ongoing training and development opportunities across the company. We offer perks such as room discounts, vouchers, recognition schemes, wellbeing initiatives

Responsibilities

• Greet guests and provide warm hospitality in the restaurant and bar.
• Ensure guests have a great experience and are encouraged to return.
• Communicate confidently with guests and team to build rapport.

Job description

As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.

If you’re our ideal Food & Beverage Assistant, you will:

• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Be confident in speaking with guests and the team - we love building a good rapport

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you’re part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!