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GoodPeople; Manchester; On-site; GBP 28,000 - 40,000; Full time

Job summary

GoodPeople, delivering the Net Zero Careers Accelerator, seeks a Trade Waste Traffic Planner in Manchester to plan routes, coordinate collections, and support drivers in a fast-paced waste logistics environment.

You will ensure safety, compliance and efficient operations while liaising with customers and internal teams to resolve issues and optimise performance.

Qualifications

• Experience in traffic planning, transport planning or transport coordination.
• Experience in waste, logistics, haulage or transport environments.
• Knowledge of driver hours and Working Time Directive requirements.
• Understanding of transport compliance.

Responsibilities

• Plan and coordinate efficient daily routes for collections, lifts and deliveries.
• Monitor driver workloads and driver hours.
• Ensure driver activity complies with legal requirements and company policies.
• Communicate clearly with drivers throughout the day.
• Provide drivers with instructions, updates and support.
• Carry out end-of-shift driver debriefs.
• Liaise with internal teams and customers to resolve service issues.
• Confirm bookings and provide accurate ETAs.
• Respond to customer queries.
• Maintain accurate job records and update relevant systems.
• Adapt plans and reallocate resources as needed.
• Support transport compliance and SHEQ requirements.
• Promote safe working practices.

Skills

Traffic planning

Transport coordination

Organisational skills

Time management

Decisive under pressure

Communication

Customer focus

Multitasking

Education

CPC/NVQ/BTEC

Job description

Salary: Competitive, depending on experience

Contract Type: Full-time, Permanent

About the Net Zero Careers Accelerator

The Net Zero Careers Accelerator (NZCA), delivered by GoodPeople, connects candidates with employers working across the UK's transition to a greener economy. The programme supports opportunities across sustainability, energy efficiency, smart technology, green construction and other areas contributing to the UK's net zero ambitions.

About the Role

A growing business within the waste and resource recovery sector is looking for a

Trade Waste Traffic Planner to support the day-to-day running of its collections operation.

You will play a key role in planning efficient driver routes, managing daily workloads, supporting drivers and maintaining high standards of service, safety and compliance.

Working closely with drivers, customers and internal teams, you will coordinate collections, deliveries, lifts and exchanges while responding quickly to operational changes and resolving issues as they arise.

This role would suit an organised and commercially aware transport professional who enjoys working at pace and solving operational challenges.

Important to Know

Based in Manchester

Competitive salary depending on experience

Experience in traffic planning, transport planning or transport coordination is required

Waste, logistics, haulage or transport experience is desirable

Knowledge of driver hours, Working Time Directive and transport compliance requirements is required

Strong geographical and organisational skills would be beneficial

Key Responsibilities

Plan and coordinate efficient daily routes for container deliveries, lifts, exchanges and collections

Monitor driver workloads and driver hours

Ensure driver activity complies with legal requirements and company policies

Communicate clearly with drivers throughout the day

Provide drivers with instructions, updates and operational support

Carry out thorough end-of-shift driver debriefs

Liaise with internal teams and customers to resolve service issues

Confirm bookings and provide accurate ETAs

Respond to customer queries

Maintain accurate job records and update relevant systems

Adapt plans and reallocate resources in response to operational changes or disruptions

Support transport compliance and SHEQ requirements

Promote safe working practices and follow company procedures

Assist with monitoring vehicle performance and utilisation across a fleet of HGVs and LGVs

Identify opportunities to improve transport planning, route efficiency and customer service

Support the wider transport and collections operation when required

What We're Looking For

Experience in traffic planning, transport planning or transport coordination

Experience within waste, logistics, haulage, transport or a similar operational environment

Good knowledge of driver hours and Working Time Directive requirements

Understanding of transport compliance

Strong organisational and time-management skills

Ability to prioritise and make effective decisions under pressure

Confidence communicating with drivers, customers and internal teams

Strong attention to detail

Proactive approach to problem solving

Customer-focused approach

Ability to multitask within a busy operational environment

Positive and team-focused attitude

• CPC, NVQ, BTEC or another relevant transport, logistics or supply chain qualification
• Familiarity with waste management operations
• Understanding of route planning principles
• Good geographical knowledge of the operating area
• Basic knowledge of health and safety within a transport or depot environment
• Understanding of service-level expectations within a commercial environment

Why Join?

This is an opportunity to play an important role in keeping essential waste and recycling services running efficiently.

You will work in a fast-paced operational environment where effective planning, communication and problem solving directly contribute to service delivery and operational performance.