Family Engagement Worker

Prison Advice and Care Trust; Aylesbury; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Cycle to work scheme

Life Assurance

Specsavers eye care vouchers

Free confidential advice and counselli

Job summary

Prison Advice and Care Trust (PACT) is seeking a Family Engagement Worker in Aylesbury to support families impacted by imprisonment and work across a multi-agency environment. You will advocate for families, organise activities for imprisoned dads and children, and develop referral pathways to access services for families and professionals.

We value a solutions-focused, adaptable, and emotionally resilient approach, with commitment to high standards and professional conduct in all interactions

Qualifications

• Experience and understanding of working with families in a challenging multi-agency environment.
• Ability to advocate for families dealing with imprisonment and promote their human rights.
• Creative ability to organise activities for imprisoned dads and children.
• Experience developing referral pathways for families, prisoners and professionals.

Responsibilities

• Act as a role model for volunteers and an ambassador for Pact, maintaining high standards of integrity and accountability.
• Deliver solutions-focused support in high-stress environments and manage multiple tasks.
• Provide advice, guidance and emotional support to families affected by imprisonment.

Job description

About You

To be successful in this role you will have demonstrable experience and understanding of working with families in a challenging multi-agency environment, ideally involving prisoners and/or their families. You will have the ability to advocate for families dealing with imprisonment, promoting their human rights and ensuring their needs are considered, and views are heard at all levels. You will be a creative person who can organise activities for imprisoned Dads and children. You will have the ability to develop referral pathways for families, prisoners and other professionals to access the service. You may have experience of the following: Casework, Key Working, providing advice, guidance and emotional support to male service users.

You will act as a role model for volunteers and an ambassador for PACT, conducting yourself professionally at all times with high standards of personal integrity and accountability. You need to be solutions-focused, adaptable, flexible, emotionally resilient and capable of managing multiple tasks in high stress environments.

What Pact Offer

Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, Life Assurance, Specsavers eye care vouchers plus more.

You will undergo a thorough induction process attend training to further develop yourself as a frontline services worker and be supported by a friendly and enthusiastic team.

About us

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care.

Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us via [e-mail], if you require any support in engaging in our recruitment process.

Hours

37.5 hours per week: evening and weekend working may be required

• Generous Holiday allowanceSeason Ticket loanCycle to work schemeCharity worker discountsEnhanced maternity packageWellness, inclusion, and diversity groupsBlue light card

02-10-2026

Job attachments

Family_Engagement_Worker_-_Aylesbury.docx