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Trust in Fife; Kirkcaldy; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

35 days annual leave

Pension contributions

PVG/Disclosure Scotland return funded

Employee Assistance Programme

Enhanced sick pay

Training support

Job summary

Trust in Fife, a homeless charity operating two hostels in Kirkcaldy, seeks a motivated Operations Supervisor (Housing Support) to lead day-to-day operational support staff and help clients on their homelessness journey.

You will need SVQ Social Services and Healthcare SCQF Level 9, a current UK driving licence, PVG check, and willingness to join an On Call team; interview on 5 October 2026. Experience in the voluntary sector is advantageous.

Qualifications

• Must have SVQ Social Services and Healthcare SCQF Level 9 or equivalent.
• PVG Disclosure check required.
• UK driving licence required.
• Willingness to join On Call rota.

Responsibilities

• Manage operational support staff on a day-to-day basis.
• Support clients through their homelessness journey with effective communication.
• Collaborate with senior staff to ensure efficient housing operations.
• Support staff development and training where applicable.

Skills

Good communication skills

Education

SVQ Social Services and Healthcare SCQF Level 9

Job description

Trust in Fife, a homeless charity working throughout Fife, are seeking a motivated, forward-thinking person for the newly created post of Operations Supervisor (Housing Support).

About Us

Trust in Fife operates two homeless accommodation hostels in Kirkcaldy providing support and guidance to people aged over 16 who have found themselves homeless. We also provide support to people in the private rented sector through the Fife Private Rental Solutions (FPRS) team. Our charity shop, The Cairn Centre, supports a team of volunteers and offers value for money products in the local community. All this helps us to work towards achieving our mission of taking positive steps towards assisting vulnerable and homeless people in Fife.

The Role

The post-holder will be a key member of the senior staff team with responsibilities relating to the positive and effective day-to-day management of operational support staff. Applicants are required to be interested in assisting clients through their homeless journey; have good communication skills; and be qualified to SVQ Social Services and Healthcare SCQF Level 9.

The successful applicant will be subject to a PVG Disclosure check; must have a current UK driving licence; and must be willing to apply for, and maintain, registration with the Scottish Social Services Council (SSSC). A willingness to be part of an On Call team is also a requirement.

Experience of working within the voluntary sector would be advantageous but not essential.

In return Trust in Fife offers:

• 35 days annual leave.
• Additional annual leave days after 5 years service.
• Company pension contributions.
• PVG/Disclosure Scotland return paid for by the company.
• Employee Assistance Programme.
• Enhanced company sick pay.
• Support with qualifications and training.

Interviews: Monday 5th October 2026

Trust in Fife is a registered charity: Charity No: SCO21786 and is committed to Equal Opportunities for all

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