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Keele University; Keele; Hybrid; GBP 35,000 - 43,000; Full time

Benefits offered by this job

Competitive rate of pay with annual"d"

Generous annual leave entitlement

Excellent staff pension scheme

Continued personal, professional and 9

On site ‘outstanding’ nursery

Discounted health & fitness facilities

Cycle to work scheme

Job summary

Keele University invites applications for an IDAM Engineer within the Information and Digital Services Directorate. The role focuses on designing, implementing, and supporting IAM services across Keele, managing staff and student identities and access.

The engineer will integrate SailPoint, Microsoft Entra ID and AD with ServiceNow and HR systems, develop API-based provisioning workflows, and promote least-privilege access with policy-driven governance. Hybrid working is supported.

Qualifications

• Experience designing and implementing IAM solutions.
• Knowledge of identity lifecycle management (onboarding/offboarding).
• Familiarity with API-based integration (ServiceNow <-> SailPoint) and enterprise apps.

Responsibilities

• Design, implement, and maintain IAM services across Keele University.
• Automate identity workflows and enforce least-privilege access controls.
• Coordinate with IT Service Desk, Cyber Security, Applications, and Networking teams.

Tools

SailPoint

Microsoft Entra ID

Active Directory

Job description

This post represents an exciting opportunity for a motivated team member to join a team of staff in Keele University’s Information and Digital Services Directorate.

This role sits within the Infrastructure team and is focused on designing, implementing, supporting, and improving Identity and Access Management (IDAM/IAM) services across the organisation.

The successful candidate will manage identity lifecycle processes such as onboarding and offboarding for staff and students, while ensuring secure and appropriate access to systems and services.

A key focus of the position is the development and maintenance of modern IAM solutions, particularly SailPoint, Microsoft Entra ID, and Active Directory. The role also involves integrating IAM platforms with systems such as ServiceNow, HR systems, and other enterprise applications, including API-based integration work between ServiceNow and SailPoint to support automated provisioning, access requests, and governance workflows. Knowledge of integration platforms such as MuleSoft or Boomi would also be advantageous.

The IDAM Engineer will work closely with IT Service Desk, Applications, Cyber Security, and Network teams to deliver secure and efficient identity services. Responsibilities include automating identity workflows, implementing least-privilege and role-based access controls, managing privileged and non-employee access, configuring identity connectors, and monitoring compliance with security standards and best practices.

The role also includes maintaining IAM documentation, contributing to IAM-related projects, supporting service improvements, and acting as a key contact for external suppliers while keeping up to date with emerging identity and access management trends and technologies.

The Benefits

The University recognises that its success depends upon the contribution and dedication of its talented staff. In return, we have a competitive benefits package available, including:

• Competitive rate of pay with annual increments within the grade (Keele Spine)
• Generous annual leave entitlement with opportunities to purchase additional leave
• Access to continued personal, professional and career development
• Discounted health & fitness facilities on site
• Cycle to work scheme (subject to eligibility)

Please note that the starting salary will typically be at the bottom of the pay scale shown above

The University is committed to operating flexible working practices wherever possible.

The University

Keele University is renowned for its exciting approach to higher education, innovative research, beautiful campus, strong community spirit and excellent student experience. With a turnover in excess of £170 million, over 15,000 students and a total staff of approximately 2000, the University provides high quality teaching across a wide range of academic and vocational subjects and promotes world-class research. Further information can be found at https://www.keele.ac.uk/about/

Keele University values equity and diversity across our workforce and to ensuring our staff community is reflective of the diversity of our student population. In support of these commitments the University welcomes applications from individuals of Black, Asian and ethnic minority backgrounds for all roles.

Closing Date 11th October 2026

Interviews will be held on: 26th October 2026

Proud member of the Disability Confident employer scheme

IDAM Engineer

Company: Keele University Salary: from £38,784 a year Hours: Full-time Location: ST5 5BG Working pattern: Hybrid - 3 days remote Job type: Permanent Posting date: 15 Sept 2026 Closing date: 11 Oct 2026

Summary

This post represents an exciting opportunity for a motivated team member to join a team of staff in Keele University’s Information and Digital Services Directorate.

This role sits within the Infrastructure team and is focused on designing, implementing, supporting, and improving Identity and Access Management (IDAM/IAM) services across the organisation.

The successful candidate will manage identity lifecycle processes such as onboarding and offboarding for staff and students, while ensuring secure and appropriate access to systems and services.

A key focus of the position is the development and maintenance of modern IAM solutions, particularly SailPoint, Microsoft Entra ID, and Active Directory. The role also involves integrating IAM platforms with systems such as ServiceNow, HR systems, and other enterprise applications, including API-based integration work between ServiceNow and SailPoint to support automated provisioning, access requests, and governance workflows. Knowledge of integration platforms such as MuleSoft or Boomi would also be advantageous.

The IDAM Engineer will work closely with IT Service Desk, Applications, Cyber Security, and Network teams to deliver secure and efficient identity services. Responsibilities include automating identity workflows, implementing least-privilege and role-based access controls, managing privileged and non-employee access, configuring identity connectors, and monitoring compliance with security standards and best practices.

The role also includes maintaining IAM documentation, contributing to IAM-related projects, supporting service improvements, and acting as a key contact for external suppliers while keeping up to date with emerging identity and access management trends and technologies.

The Benefits

The University recognises that its success depends upon the contribution and dedication of its talented staff. In return, we have a competitive benefits package available, including:

• Competitive rate of pay with annual increments within the grade (Keele Spine)
• Generous annual leave entitlement with opportunities to purchase additional leave
• Excellent staff pension scheme
• Access to continued personal, professional and career development
• On site ‘outstanding’ nursery
• Discounted health & fitness facilities on site
• Cycle to work scheme (subject to eligibility)

Please note that the starting salary will typically be at the bottom of the pay scale shown above

The University is committed to operating flexible working practices wherever possible.

The University

Keele University is renowned for its exciting approach to higher education, innovative research, beautiful campus, strong community spirit and excellent student experience. With a turnover in excess of £170 million, over 15,000 students and a total staff of approximately 2000, the University provides high quality teaching across a wide range of academic and vocational subjects and promotes world-class research. Further information can be found at https://www.keele.ac.uk/about/

Keele University values equity and diversity across our workforce and to ensuring our staff community is reflective of the diversity of our student population. In support of these commitments the University welcomes applications from individuals of Black, Asian and ethnic minority backgrounds for all roles.

Post reference: KU000005418

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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