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Greggs PLC; Hull and East Yorkshire; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

10% of profits shared with colleagues

Health and Wellbeing App

Holiday entitlement grows with career

Colleague share plans

Pension scheme up to 7% matching

Employee assistance app and helpline

Longservice awards

Savings and discounts

Job summary

Greggs PLC is seeking a Shift Manager to lead the shop when the Manager isn’t around, inspire the team and ensure an excellent customer experience across in-shop, delivery, Click+Collect and drive-thru channels.

You will supervise staff, prepare food, manage ovens, keep displays stocked and the shop clean. The role emphasizes leadership, reliability and a personable, fast service approach on every shift.

Qualifications

• Reliable with natural leadership abilities and a passion for delivering exceptional customer service.
• Supportive of an inclusive culture and valuing diversity.

Responsibilities

• Inspire the team to deliver amazing results and maintain high shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including making sandwiches and managing ovens.
• Ensure displays are fully stocked with a wide range of options for customers.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Customer service

Team supervision

Reliability

Job description

About the role

Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.As part of the management team,you’llbe responsible forlooking after the shop when the Managerisn’taround. You will engage and motivate the team, and make sure they have what they need to do an amazing job.We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.You\'lllead the way inmaking sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.While no two shifts will be the same, during a typical shift you can expect to:

• Inspire the team to deliver amazing results and maintain the excellent standards of the shop
• Lead by example and serve our customers in a fast and friendly manner
• Prepare our much-loved products, including making sandwiches and managing the ovens
• Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
• Keep the shop looking clean, tidy and presentable

What we can offer you

• Competitive pay paid weekly
• Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
• Free hot drinks for you to enjoy while on shift
• Paid breaks allowing you to recharge your batteries
• We share 10% of all our profits with our colleagues
• Health and Wellbeing App providing Remote GP and Physiotherapy services
• Holiday entitlement that grows as your career grows with us
• Colleague share plans to help you invest and save for your future
• Pension scheme to help you plan for your future. We’ll match your contributions up to 7%
• Confidential employee assistance app and helpline to help with your wellbeing
• Longserviceawards celebrating key milestones in your career
• Savings and discounts for your everyday shopping, leisure and wellbeing

About you

You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service.

You’ll also be supportive of an inclusive culture - recognising and valuing that difference is good.

If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you.

About us

Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs.

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us.

#VP25

£14.50 per hour which includes a 70p per hour band increment.