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CJ Lang & Sons Ltd; Greenock; Sur place; GBP 12 000 - 15 000; Temps partiel

Résumé du poste

CJ Lang & Sons Ltd in Greenock is hiring a Customer Service Assistant (Food to Go) for 24 hours per week to join our fast-paced store team. You will help prepare and serve fresh Food to Go options, greet customers, and ensure high standards of cleanliness and safety.

Flexibility is important, with shifts across mornings, evenings and weekends. Prior FTG or retail food experience is helpful but full training is provided; you will be supported to deliver great customer service throughout the day.

Qualifications

• Customer-focused and friendly; comfortable engaging with customers.
• Familiar with food safety procedures.
• Strong team player with excellent communication.

Responsabilités

• Prepare hot and cold foods for Food to Go offerings
• Cook to demand and conduct temperature checks as required
• Keep shelves stocked and areas clean while maintaining hygiene standards
• Serve customers and offer recommendations to enhance the customer experience
• Maintain availability, freshness and overall food safety and service quality

Connaissances

Customer service

Food safety

Communication

Description du poste

Customer Service Assistant (Food to Go) - Greenock

Customer Service Assistant (Food to Go) - 24 hours per week

Greenock

About us…

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. SPAR store colleagues work as a team; together we provide everything from tonight's dinner to 'Food to Go', to the communities we serve.

We are looking for an enthusiastic and customer-focused Customer Service Assistant for our Food to Go concept to join our busy and fast-paced store. This is an exciting opportunity to be part of a strong Food to Go team, working within a thriving and innovative concept.

Our Customer Service Assistants (Food To Go) are at the heart of our daily fresh offering- from early-morning breakfast rolls to lunchtime favourites and evening top-ups. You'll be part of a fast-paced team responsible for delivering great-tasting, fresh food to our customers throughout the day. You'll play a key role in maintaining excellent standards of food service, safety, quality, and availability.

You could be preparing hot and cold food, cooking to demand, completing temperature checks, ensuring shelves are filled, areas are clean, or serving and giving customers recommendations on the go. You'll play a key role in maintaining excellent standards across availability, freshness, hygiene, safety, and service.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you…

Although experience working with food in the FTG sector is a plus, as well as the retail sector, don't worry it's not essential as we'll ensure that you have all the training you need to do an amazing job.

You'll be:

• Friendly, approachable, and confident with customers
• Comfortable following food safety procedures
• A supportive team player, with excellent communication skills, who's happy to help wherever needed
• This is a fast-paced environment, so you must be confident working efficiently while maintaining quality, standards and excellent customer service.