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Trinity College London; Greater London; On-site; GBP 27,000 - 36,000; Full time

Job summary

Trinity College London in London’s Hammersmith centre is seeking a Registrar to support candidates through registration and exam processes. You will handle administrative duties, ensure adherence to ID policies, and help maintain a secure exam environment while coordinating with staff and examiners.

The role requires a professional, customer-focused approach, strong communication, and the ability to work as part of a team within a busy testing centre.

Qualifications

• Good level of education with strong communication skills.
• Excellent customer service and a professional image in testing situations.
• Strong organisational skills and attention to detail.

Responsibilities

• Ensure candidates are registered in line with ID Policy and Procedures.
• Carry out administrative tasks on a day-to-day basis.
• Promote a secure and safe exam environment and ensure policy compliance.
• Oversee smooth running of the centre when required.

Skills

Communication skills

Customer service

Organisational skills

Teamwork

Attention to detail

Education

Good level of education

Job description

Location: Hammersmith, London

About the role

In Hammersmith, our test centre is hard at work, assisting candidates taking the test, as with our other centres nationwide. To give them vital support, we need a professional customer focused individual with first class communication skills.

As a Registrar, you will ensure that the candidates are registered following the ID Policy and Procedure as well as carrying out administrative functions on a day to day basis. You will play a crucial role in promoting a secure and safe exam environment, ensuring full compliance with Trinity’s examination policies and procedures to maintain the security and integrity of our exams. There will also be times when you will be required to step up and oversee the smooth running of the centre.

This role is made up of 40 hours a week, worked over five days between Monday and Sunday. Office operating hours are between 8.15am- 6.30pm and weekend availability will be required. Shift patterns will be determined by rota.

About you

We need someone with a good level of education that can communicate at all levels providing excellent customer service, always with a smile on their face. You will always portray a professional image and in testing situations. You will have excellent organisational skills with a keen eye for detail and be a real team player who’s happy dealing with stakeholders ranging from colleagues to examiners, and most importantly, our candidates.

Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation. As an employee, you’ll enjoy a range of benefits here at Trinity.

Our commitment

Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.

We actively encourages applications from candidates of all abilities. As a Disability Confident employer, we are dedicated to creating a workplace that is accessible, supportive, and welcoming for individuals with different abilities. We will make sure you can be interviewed fairly if you have a disability, long term health condition, or are neuro-diverse.

Trinity promotes and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge.

To learn more about our DEI commitment as an equal opportunities employer, please visit our Equality, diversity and inclusion page.

Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.

All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.

Trinity College London will collect and use your personal information for our recruitment process in accordance with our Recruitment Privacy Notice. Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.

Our data protection policy can be viewed in full her.