Gathering, Experience and Commercial Curator

Hilton; Greater London; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Discounted stays

Travel perks

Food & beverage discounts

Free meals

Holiday allowance

Pension scheme

Perks at Work

Mental health resources

Crisis Concierge

Career development

Job summary

Hart Shoreditch Hotel, Curio Collection by Hilton in London is seeking a Gathering, Experience and Commercial Curator to identify, develop, and secure new business opportunities that drive revenue and deliver memorable guest experiences.

Join our team to build local market growth, negotiate group and corporate bookings, and collaborate across hotel departments to create remarkable stays. Hilton offers competitive pay, travel perks and career development.

Responsibilities

• Generate new business leads: Analyze local market trends and competitor activity to uncover opportunities across revenue streams
• Grow customer accounts: Build relationships with existing customers and travel locally to expand market share and drive business to the hotel/cluster
• Negotiate and contract effectively: Secure group and corporate bookings by negotiating rates and preparing contracts in line with pricing strategies
• Develop local marketing: Support business growth by leveraging creative marketing channels tailored to the local market
• Collaborate cross-functionally: Partner with other hotel departments to develop exceptional guest experiences and build comprehensive sales programs
• Provide visibility into sales efforts: Maintain detailed records of sales activity and deliver timely updates to Sales leadership
• Respond to client enquiries: Handle customer questions and requests promptly and professionally to support conversion and satisfaction

Job description

Exceptional Hospitality Starts with You

Do you want to Be A Part of something unique?

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Gathering, Experience and Commercial Curator at Hart Shoreditch Hotel, Curio Collection, you’re not just identifying, developing, and securing new business opportunities to drive revenue – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

How We'll Help You Thrive

• Competitive pay – £28,683.20 per annum plus incentives if targets are reached and opportunities to grow your career with Hilton.
• Incredible travel perks – Enjoy discounted hotel stays through our Go Hilton travel programme, with room rates as low as $40 USD per night at participating hotels worldwide.
• Food and beverage discounts – Receive 50% off food and beverage at participating outlets.
• Free meals on duty – Helping you stay energised throughout your shift.
• Generous holiday allowance – Enjoy 28 days' holiday including bank holidays, increasing with service.
• Pension scheme – Supporting you as you plan for the future.
• High street discounts – Access a range of exclusive savings through Perks at Work.
• Mental health resources – Through our Care for All hub, Team Members have access to wellbeing resources, alongside free counselling and support through our Employee Assistance Programme (EAP).
• Crisis Concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for practical support and emotional care.
• Career development opportunities – Grow with Hilton through learning and development programmes designed to support your personal and professional growth.
• Benefits availability may vary depending on Team Member location and terms and conditions of employment.

Responsibilities

Here’s what you’ll do during a typical day:

• Generate new business leads: Analyze local market trends and competitor activity to uncover opportunities across revenue streams
• Grow customer accounts: Build relationships with existing customers and travel locally to expand market share and drive business to the hotel/cluster
• Negotiate and contract effectively: Secure group and corporate bookings by negotiating rates and preparing contracts in line with pricing strategies
• Develop local marketing: Support business growth by leveraging creative marketing channels tailored to the local market
• Collaborate cross-functionally: Partner with other hotel departments to develop exceptional guest experiences and build comprehensive sales programs
• Provide visibility into sales efforts: Maintain detailed records of sales activity and deliver timely updates to Sales leadership
• Respond to client enquiries: Handle customer questions and requests promptly and professionally to support conversion and satisfaction

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Hart Shoreditch Hotel London, Curio Collection by Hilton

is a boutique lifestyle hotel based in the cultural, creative and trendy scene of Shoreditch.

Our team strives to be friendly, supportive and inclusive and we are always looking for people who live and breathe these values.

About Curio Collection By Hilton Hotels

Hilton’s Curio Collection brand appeals to travelers seeking one-of-a-kind discoveries and authentic experiences. Each Curio Collection by Hilton hotel is part of the destination it calls home — authentically embodying the distinct culture and spirit of the community in which they reside.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.