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Ex-Mil Recruitment Ltd; Exeter; Vor Ort; GBP 36.000 - 52.000; Vollzeit

Benefits dieser Stelle

Company vehicle

25 days holiday

Pension scheme

Life assurance

Zusammenfassung

Ex-Mil Recruitment Ltd is seeking a Field Engineer for Exeter/South West to install, maintain and troubleshoot IT networking hardware across customer sites. The role involves travel within the region and a proactive, customer-facing approach.

The package includes a £30k base salary plus £3k–£4k on-call allowance, overtime opportunities, a company vehicle and 25 days holiday. A full UK driving licence is essential; SC clearance is advantageous but not required.

Qualifikationen

Aufgaben

• Installing, maintaining and deploying IT networking, cabling and POS hardware.
• Configuring equipment per technical specs and customer requirements.
• Testing installations to ensure operation before site departure.
• Installing and configuring camera and footfall-monitoring equipment where required.
• Diagnosing faults during installation, maintenance and break-fix activities.
• Escalating complex problems when needed.
• Managing workload, travel and appointments to meet SLAs.
• Maintaining accurate records and technical documentation.
• Liaising with customers and Service Desk for updates.

Jobbeschreibung

Field Engineer (317jc) – Exeter/South West - £30k + £3,000–£4,000 On-Call Allowance + Overtime

Our client is an established and growing technology services organisation providing engineering support to customers across the UK and who have come back to us to find more suitable candidates for them.

They are now looking to recruit a Field Engineer based in the Exeter/South West area and willing to travel on a daily basis to join their expanding engineering team.

This is a hands‑on, customer‑facing role that would particularly suit someone who enjoys working independently, travelling to different customer locations and solving practical technical problems.

We are particularly interested in hearing from individuals who are seeking their first step into a communications, IT, networking, electronics or technical engineering background who are looking to develop a long‑term civilian engineering career.

As a Field Engineer, you will be responsible for attending customer sites throughout your region to install, maintain, configure and troubleshoot a range of IT, networking and associated hardware.

Your responsibilities will include:

• Installing, maintaining and deploying IT networking, cabling and point‑of‑sale hardware.
• Configuring equipment in accordance with technical specifications and customer requirements.
• Testing completed installations to ensure equipment is fully operational before leaving site.
• Installing and configuring associated camera and footfall‑monitoring equipment where required.
• Diagnosing and resolving technical faults during installation, maintenance and break‑fix activities.
• Escalating more complex technical problems when appropriate.
• Managing your own workload, travel and appointments to meet customer service levels and response times.
• Maintaining accurate job records, asset information, photographs, test results and technical documentation.
• Liaising with customers and the central Service Desk to provide clear updates and ensure a professional service.

Ideally, you will have experience or knowledge in some of the following:

• IT networking and associated hardware.
• Network cabling and connectivity.
• Installation, maintenance or technical field support.
• Fault diagnosis and structured problem solving.
• Working independently at customer or operational sites.
• Cisco or similar networking equipment.
• Completing technical documentation accurately.
• Working to deadlines, service levels and operational standards.

A full clean UK driving licence is essential and existing SC clearance would be advantageous but are not essential requirements.

Experience involving communications equipment, IT systems, networks, electronics, equipment installation, technical maintenance or fault diagnosis could transfer particularly well.

Just as importantly, the client is looking for someone who is reliable, organised, comfortable working independently and able to communicate professionally with customers.

The ability to remain calm when things do not go according plan, diagnose problems methodically and take ownership of getting the job completed properly will be highly valued.

On-Call & Working Hours

The standard working week is 37.5 hours and following training and familiarisation, you will join the engineering on-call rota, typically one week in every four. Which will attract an on-call allowance of £3 – 4k per year on top on the £30k base salary. There is also overtime on offer which can significantly increase your take home pay, and a company vehicle and fuel card are also provided, other benefits include, 25 days holiday plus bank holidays, company pension scheme, life assurance,

This is not simply a role where you are expected to remain at the same level indefinitely.

The client offers structured induction, accompanied site visits and role‑specific technical development. The original career pathway provides progression from Field Engineer into Senior Field Engineer / Technical Specialist, with longer‑term opportunities to move towards Lead Engineer or Regional Engineering Manager positions.

For more information, please contact Jean-Claude Hedouin at Ex‑Mil Recruitment Ltd on 0333 202 6500, or jc@ex‑mil.co.uk or via the website www.ex‑mil.co.uk

https://www.ex‑mil.co.uk/vacancies/8580/field‑engineer