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st georges nhs trust; Epsom, St Helier; On-site; GBP 56,000 - 63,000; Full time

Job summary

St George’s University Hospitals NHS Foundation Trust is seeking an experienced Employee Relations Manager to lead ER services across the GESH group. The role involves providing expert guidance to managers and shaping ER casework and processes, across hospital sites.

The post holder will manage a team of Employee Relations Advisors, drive early resolution and best practice, and contribute to a fair, consistent approach to people management within the Trust.

Qualifications

• Experience leading an Employee Relations team.
• Proven ability to provide expert ER guidance to managers.

Responsibilities

• Lead day-to-day management of the Employee Relations Advisors team.
• Provide advice and guidance on ER matters to line managers.
• Handle complex employee relations casework incl. discipline, grievances, and attendance issues.
• Develop and implement best practice ER processes and systems across the group.
• Monitor ER casework and establish regular KPI reports.

Skills

Employee relations expertise

Team leadership

Case management

Job description

Employee Relations Manager | St George's University Hospitals NHS Foundation Trust

We are seeking an experienced, motivated, and committed Employee Relations (ER) Manager to join our team at GESH (St George’s, Epsom and St Helier Hospitals).

The post holder will primarily support managers across St George’s and St Helier Hospitals, providing expert advice and guidance while also contributing to the delivery of services across the wider GESH Group.

This is an exciting time to join GESH, as we continue to develop and embed new and improved ways of working across the Trust. This role offers a real opportunity to make a meaningful impact, providing expert Employee Relations support and contributing to a positive, fair, and consistent approach to people management.

As ER Manager, you will work closely with the Deputy Group Head of Employee Relations and Group Head of Employee Relations to provide a specialist employee relations and resolution service to managers and staff across the group. The role will require working closely with managers and management teams to improve the standard of ER practice, ensuring that best practice is developed.

The postholder will beresponsible for the day-to-day management of a team of Employee Relations Advisors, which will include providing support and guidance on ER matters and identifying new ways of working.

The role will support the development of the skills and capacity of managers to empower them to manage people issues effectively and independently. The post holder will drive the delivery of an early resolution approach in the delivery of advice to managers to build confidence in dealing with complex people-management issues.

The post holder will be responsible for complex employee relations case work and will provide advice and support to line managers on a range of ER issues including, but not limited to, discipline, grievance management, poor performance and attendance and workplace dispute management.

As a senior member of the gesh Employee Relations Team the postholder will be expected to support casework across all group sites as and when required.

The postholder is expected to have a clear understanding of how this post contributes to the achievement of the trust vision of:

A thriving Foundation Trust at the heart of an integrated healthcare system. One that delivers improved patient care at a community, hospital and specialist setting, supported by a unique and nationally recognised programme of research, education and employee engagement.

We expect all our staff to share the values that are important to the Trust, being Excellent, Kind, Responsible & Respectful, and behave in a way that reflects these.

St George’s University Hospitals NHS Foundation Trust is committed to safeguarding children and vulnerable adults and expects that all staff will share in this commitment. The Trust is clear that all staff have a responsibility to be aware of children and adult safeguarding policies and procedures and that each member of staff, clinical and non-clinical, will attend child or adult safeguarding training that is provided at an appropriate level to suit their role. The Trust has the additional expectation that all staff will be able to identify concerns and know what action to take.

A key function of the role will be to lead on the review, development and implementation of best practice systems and processes to support a consistent, robust and excellent Employee Relations service to support identified divisions within the group structure. The postholder will develop long-term, value-added Employee Relations processes and practices designed to enable cases to be managed in line with best practice and legal guidelines. This will also include the monitoring of ER casework and establishing and running regular KPI reports.

This advert closes on Sunday 27 Sep 2026

£55,524 - £62,652 Inclusive of outer or inner HCAS