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Greggs PLC; East Midlands; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Colleague discount

Profit share 10%

Share save schemes

Career progression and learning

Employee Assistance Programme

Free hot drinks

Corporate discounts

Job summary

Greggs PLC is seeking a Quality Assurance Officer for our new SmartParc Derby site. The role supports QA activities, leads audits, and maintains HACCP plans to ensure product safety and quality across the facility.

Permanent, 40 hours weekly, 10am-6pm, with occasional weekend work; base location SmartParc, Spondon. You’ll collaborate across Logistics, Production, Engineering and Supply Chain to drive standards and continuous improvement.

Qualifications

• Degree or HNC in Food Science or equivalent.
• HACCP Level 3 and Food Safety Level 4 qualifications.
• Solid understanding of BRCGS requirements and audits.
• Experience in investigations and internal audits with attention to detail.
• Strong leadership and report-writing abilities.
• Ability to work under pressure and influence others.

Responsibilities

• Lead day-to-day QA activities and support the QA Manager.
• Lead third party BRC / EHO audits in the manager's absence.
• Support HACCP validation, trend analysis and plan upkeep.
• Develop and implement food safety and quality procedures.
• Chair management meetings and present technical information.
• Support product recalls and CAPA activities.
• Monitor testing requirements and drive corrective actions.
• Manage non-conforming products and complaint investigations.
• Drive internal audits and site-wide standards.
• Coach and train QA team members for consistency.

Skills

Attention to detail

Leadership

Communication skills

Problem solving

Audit support

IT skills

Education

Degree or HNC in Food Science

Tools

Microsoft 365

SharePoint

Word

Excel

Outlook

PowerPoint

Teams

Job description

Salary: Up to £35,000 depending on qualifications and experience

We have a fantastic opportunity to join the Technical team at our brand new state-of-the-art frozen production and logistics facilityat SmartParc, Derby, which is part of a 155-acre high-tech food manufacturing and distribution campus as a Quality Assurance Officer

We can offer you:

• Competitive pay
• 21 days (4.2 weeks) annual leave, pro-rated, increasing with service, plus bank holidays and 1 additional floating day
• Colleague discount, up to 50% off our own-produced products
• Free hot drinks while on a shift break
• Profit share: We want everyone to share in the success of the business, so we distribute 10% of our profits to all our employees whohave at least 6-month service, or more, each year
• Share save schemes that let you buy discounted Greggs shares, by saving a set amount of money over a fixed time, to have an even bigger share of our profits
• Career progression and learning and development
• Employee Assistance Programme; A free, confidential helpline, offering advice and support with financial, relationship, work-relatedand wellbeing issues, 24 hours a day, 365daysa year. Including a mobile app providing a range of wellness content on physical, mental, social,andfinancial wellbeing
• Perks and savings, such as digital gift card discounts, online cashback, in-store and online couponsand lifestyle offers
• A company who cares about our communities; the environment and being a better business! Click here to read aboutThe Greggs Pledge
• Colleague Networks – internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, andprovide support to one another

About the role

• Permanent role, working 40 hours per week, 10am to 6pm Monday to Friday with flexibility to meet the needs of the business. This may require occasional weekend work.
• We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
• The base location for this role is SmartParc, Spondon, Derby DE21 7UP. However occasional travel to other sites may be required

What you’ll do

As a Quality Assurance Officer, you’ll be responsible for:

• Supporting the QA Manager with day to day technical activities. This includes leading third party BRC / EHO audits and inspections in their absence, to ensure the sites certification / approval status is maintained
• Deputising for the QA Manager on the site HACCP team and carrying out validation work and trend analysis to support the sites HACCP plan
• Assisting with the introduction and implementation of food safety and quality procedures for day-to-day manufacturing operations
• Leading management meetings and presenting technical information as requested by the QA Manager
• Providing technical support for site product recalls and withdrawals and leading incident calls in the absence of the QA Manager
• Leading or supporting root cause analysis and corrective and preventative action (CAPA) activities arising from food safety and quality incidents
• Monitoring and maintenance of the product testing requirements, including analysis of results and instigation of investigations and corrective action plans
• Supporting the site with the management of non-conforming products and complaint investigations
• Driving operational standards by completing internal audits in line with the sites internal audit schedule
• Supporting the development, coaching and training of QA Team members to build capability and ensure consistent application of food safety and quality standards
• Supporting the QA Team in achieving their targets, objectives and development plans
• Driving a food safety and quality culture across the site through coaching and engagement activities

About you

We are looking for individuals who are driven, and can demonstrate:

• A Degree or HNC level education in a Food Science-based subject
• HACCP Level 3 and Food Safety Level 4 qualifications
• A good understanding of BRCGS requirements and experience participating in internal and third-party audits
• Proven experience in investigations and internal audits with strong attention to detail
• Proven leadership experience, with strong decision-making and report-writing skills
• The ability to make sound decisions under pressure and respond effectively to food safety or quality incidents
• A results-focused approach, with excellent communication skills and the ability to influence others
• The ability to build effective relationships with colleagues across Logistics, Production, Engineering and Supply Chain functions
• Experience supporting, coaching and developing colleagues to achieve individual and team objectives
• Experience of managing multiple priorities and working calmly and effectively in a fast-paced environment
• Advanced IT skills, including Microsoft 365, SharePoint, Word, Excel, Outlook, PowerPoint and Teams
• A commitment to promoting an inclusive culture that values and celebrates difference
• A desire to learn, develop and work alongside great people as part of your Greggs journey

About Greggs

Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We’re hard-working, but above all else we’re family; and it doesn’t matter who you are, where you’re from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We’ll make sure you have the skills and knowledge you need to have a great career with us.

£12.91 per hour, if you are under 18 this will be £11.03 per hour