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KFC UK&I; City of Edinburgh; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Quarterly BONUS

Extra holiday

Free chicken & chips every shift

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC UK&I is seeking a hands-on leader to take full ownership of an Edinburgh restaurant, driving performance, culture, and guest satisfaction. You will lead the team to exceed standards, manage daily operations, and ensure smooth running behind the scenes.

In this role you will own KPIs and guest experience, coach colleagues, and maintain high standards of service and compliance in a fast-paced environment.

Qualifications

• Experience managing teams and building high-performing cultures.
• Ability to drive KPIs and maintain operational standards.
• Strong communication and coaching skills.

Responsibilities

• Lead restaurant operations and take full ownership of performance.
• Build and motivate a high-performing team through coaching and training.
• Drive targets and KPIs, delivering consistent results every shift.
• Oversee administrative tasks: rosters, stock, reporting to keep operations tight.
• Create memorable guest experiences that convert first-timers into regulars.

Skills

Leadership

People Management

Operations Management

Guest Experience

Job description

sell the world’s best chicken. We’ve done it for a long old time — since 1939,

when the idea of

finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly

serve 1000+ communities across the UK and Ireland, bringing the grit, pride and

iconic reputation that started in Kentucky all those years ago.

People who are

original. Individual. Fresh. We come to work to be ourselves, and to make

something of ourselves. We bring the graft and the laughs every day — building

our own community, as we serve our original recipe chicken to the ones, we’re

in.

Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing.

That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full

ownership of the restaurant, and smash performance goals while building a team

that doesn't just meet standards but exceeds them. Own the numbers, the vibe,

and the experience, keeping everything running smoothly while creating a space

where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

Keep it real

with real lives and aspirations, building real careers. Each of us has

something special to add to the mix we call work, and we’ll always encourage

you to add your perspective.

What we'd love from you:

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

See, at KFC, everyone’s welcome — whatever

your background, and whatever future you’re creating. We’ll look out for you

because you’re one of us, not because you work for us. We’ll invest in your

potential, because it’s what we’ve always done. But most of all, we’ll give you

the freedom to be you, wherever (and whoever) you happen to be.

What’s

in it for you:

We offer

benefits that make your life that little bit easier, because we know the juggle

is real.

• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Free chicken & chips every shift
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for

everyone:

Whoever you are

and wherever you’re from, KFC is a place where you can bring the real

you to work. We’re here to support you in being yourself, whether you work with

us, or are

trying to.

Our promise is this: every person who applies

to a role at KFC, regardless of age, background, ethnicity, gender, ability,

religion or sexual orientation, will have an equal opportunity

to work here. We don’t just welcome, we encourage applications from

underrepresented groups in all industries.

If you’d like any additional support with

your application, have a disability or condition that may affect your

performance during the recruitment process, or have any other requirements —

just let us know. We’ll be

there to help you be the real you.