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KFC UK&I; Dorking; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holidays

Free meals every shift

Gym discounts

Perks & cashback

Wellbeing support

Job summary

KFC UK&I in Dorking is seeking a dynamic restaurant leader to own the performance of the site, influence the guest experience, and drive a high-performing team.

You will lead from the front, manage operations, training, and guest service with a focus on consistency, compliance, and a welcoming culture where every team member can grow.

Qualifications

• Experience leading restaurant teams and driving performance.
• Ability to train and coach staff to exceed standards.
• Strong operations, scheduling, and compliance mindset.

Responsibilities

• Lead like you mean it — take full ownership of the restaurant and drive performance.
• Build a team worth following — train, coach, and motivate to raise standards.
• Smash the targets — own KPIs and push the team to deliver every shift.
• Keep it tight — manage rosters, stock, and reporting behind the scenes.
• Make the guest experience unforgettable by turning first-timers into regulars.

Skills

Team leadership

People management

Operations excellence

Job description

sell the world’s best chicken. We’ve done it for a long old time — since 1939,

when the idea of

finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly

serve 1000+ communities across the UK and Ireland, bringing the grit, pride and

iconic reputation that started in Kentucky all those years ago.

People who are

original. Individual. Fresh. We come to work to be ourselves, and to make

something of ourselves. We bring the graft and the laughs every day — building

our own community, as we serve our original recipe chicken to the ones, we’re

in.

Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing.

That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

• Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you

• You lead from the front. You’ve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

with real lives and aspirations, building real careers. Each of us has

something special to add to the mix we call work, and we’ll always encourage

you to add your perspective.

See, at KFC, everyone’s welcome — whatever

your background, and whatever future you’re creating. We’ll look out for you

because you’re one of us, not because you work for us. We’ll invest in your

potential, because it’s what we’ve always done. But most of all, we’ll give you

the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:

We offer

benefits that make your life that little bit easier, because we know the juggle

is real.

• Quarterly BONUS that rewards the hustle
• Extra holiday – more time to recharge
• Free chicken & chips every shift
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for

everyone:

Whoever you are

and wherever you’re from, KFC is a place where you can bring the real

you to work. We’re here to support you in being yourself, whether you work with

us, or are

trying to.

Our promise is this: every person who applies

to a role at KFC, regardless of age, background, ethnicity, gender, ability,

religion or sexual orientation, will have an equal opportunity

to work here. We don’t just welcome, we encourage applications from

underrepresented groups in all industries.

If you’d like any additional support with

your application, have a disability or condition that may affect your

performance during the recruitment process, or have any other requirements —

just let us know. We’ll be

there to help you be the real you.

Ready?

We hope so. If

you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the

boxes? Don’t - we’d still love to hear from you.