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Making Space (Warrington); Cambridgeshire and Peterborough; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Stream – Access up to 30% of wages as你

Electric Car Scheme

Holidays 25 days plus bank holidays

Pension Scheme 3% employer

Paid Sick leave

Job summary

Making Space is seeking a Service Manager to oversee the Peterborough and Cambridgeshire Community Navigator Services. The role covers Cambridge and Peterborough, ensuring service runs smoothly, managing a team of Community Navigators, and safeguarding contract compliance.

The role requires a Level 5 Leadership and Management qualification (or willingness to work towards it) and a track record of meeting targets.

Qualifications

• Level 5 Leadership and Management qualification or willingness to work towards this.
• Experience of achieving specific targets and deadlines.
• Values alignment with Making Space.
• On joining Making Space you will be supported with on-the-job training and opportunities for professional qualifications.

Responsibilities

• Provide leadership and management for the team.
• Oversee the service across Peterborough and Cambridgeshire Community Navigator Services.
• Lead on contract compliance and performance targets.
• Support career development and growth of Community Navigators.

Skills

Leadership

Management

People management

Target setting

Education

Level 5 Leadership and Management

Job description

Service Manager- Peterborough and Cambridgeshire Community Navigator Services

We have an opportunity available for a Service Manager to join the team at our Peterborough and Cambridgeshire Community Navigators Services.

This role will work across our Cambridge and Peterborough Community Navigator Services. The role will involve having oversight of the services, leading on contract compliance and managing a team of Community Navigators.

Salary: £32,923.80 per annum

At Making Space we are driven by a strong set of values that guide us in our mission to make a positive impact on the lives of the people who draw on our support.

We live and breathe our values; Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready, every day and are looking for like-minded people to join us in making a meaningful difference in our community.

Responsibilities

Are you looking for a role that's both challenging and rewarding, where you can make a real difference in the lives of our service users? As the Service Manager, you'll have overall accountability for ensuring the service runs smoothly and safely, while your dedicated team provides the highest standard of care to our service users.

You'll provide leadership and management for the team, always on the lookout for opportunities to help them grow and develop their skills. And let's not forget the perks - you'll have the chance to make a real impact, all while working with a supportive and fun bunch of people.

Qualifications

Candidates must have a Level 5 Leadership and Management qualification or a willingness to work towards this, and have the experience of achieving specific targets and deadlines.

Whilst skills are important, our main priority for any new colleague is to find people who share similar values and attitudes to our own.

On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role.

We are seeking individuals who can showcase that their personal values align ours here at Making Space.

Benefits

We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.

Our current benefits include:

• Stream – Access up to 30% of your wages as you earn
• Electric Car Scheme (subject to salary sacrifice & National Minimum Wage regulations)
• Lifestyle benefits through Bravo Benefits and Health service discounts
• Holidays 25 days plus bank holidays (pro rata for part time)
• We pay double time for Xmas day, Boxing Day and New Year’s Day
• Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
• Access to our library of learning through our e-portal
• Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
• We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
• Travel schemes including cycle to work, car maintenance and 55p per mile travel expenses.
• We run a colleague engagement hub with monthly and annual colleague awards
• Pension Scheme 3% employer contribution as a minimum
• Paid Sick leave

Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer. We can only accept applications from those who are legally entitled to live and work within the United Kingdom.

Proud member of the Disability Confident employer scheme

Service Manager- Peterborough and Cambridgeshire Community Navigator Services

Company: Making Space (Warrington) Salary: from £32,923.80 a year Hours: Full-time Location: Cambridgeshire Working pattern: Field-based Job type: Permanent Posting date: 10 Sept 2026 Closing date: 10 Oct 2026

Summary

We have an opportunity available for a Service Manager to join the team at our Peterborough and Cambridgeshire Community Navigators Services.

This role will work across our Cambridge and Peterborough Community Navigator Services. The role will involve having oversight of the services, leading on contract compliance and managing a team of Community Navigators.

Salary: £32,923.80 per annum

Hours: 35 weekly

At Making Space we are driven by a strong set of values that guide us in our mission to make a positive impact on the lives of the people who draw on our support.

We live and breathe our values; Kind Hearts, Tailor Making, Dreaming Big, Having Courage and Being Ready, every day and are looking for like-minded people to join us in making a meaningful difference in our community.

Responsibilities

Are you looking for a role that's both challenging and rewarding, where you can make a real difference in the lives of our service users? As the Service Manager, you'll have overall accountability for ensuring the service runs smoothly and safely, while your dedicated team provides the highest standard of care to our service users.

You'll provide leadership and management for the team, always on the lookout for opportunities to help them grow and develop their skills. And let's not forget the perks - you'll have the chance to make a real impact, all while working with a supportive and fun bunch of people.

Qualifications

Candidates must have a Level 5 Leadership and Management qualification or a willingness to work towards this, and have the experience of achieving specific targets and deadlines.

Whilst skills are important, our main priority for any new colleague is to find people who share similar values and attitudes to our own.

On joining Making Space you will be supported step by step with on-the-job training as well as the opportunity to undertake professional qualifications if desired and required for your role.

We are seeking individuals who can showcase that their personal values align ours here at Making Space.

Benefits

We are constantly reviewing our benefits packages to ensure our employees are receiving the very best company perks and we are always seeking out further additions.

Our current benefits include:

• Stream – Access up to 30% of your wages as you earn
• Electric Car Scheme (subject to salary sacrifice & National Minimum Wage regulations)
• Lifestyle benefits through Bravo Benefits and Health service discounts
• Holidays 25 days plus bank holidays (pro rata for part time)
• We pay double time for Xmas day, Boxing Day and New Year’s Day
• Our employees can buy and sell up to 2 weeks holiday – statutory limits apply
• Access to our library of learning through our e-portal
• Want to upskill? We will invest in you and provide you with qualifications in level 2-6 in Health and Social Care, Management, Admin plus other continuous professional development should you wish to further your career within Social Care.
• We invest heavily in your career progression; did you know at least half of our senior posts are filled internally through promotion.
• Travel schemes including cycle to work, car maintenance and 55p per mile travel expenses.
• We run a colleague engagement hub with monthly and annual colleague awards
• Pension Scheme 3% employer contribution as a minimum
• Paid Sick leave

Successful applicants will be subject to employment checks, including DBS and references checks and provided with safeguarding training. Making Space is an equal opportunities employer. We can only accept applications from those who are legally entitled to live and work within the United Kingdom.

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.