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Mencap; Alfreton CP; On-site; GBP 23,000 - 28,000; Full time

Job summary

Mencap is seeking an Assistant Shop Manager in Alfreton to lead daily store operations, manage a team of staff and volunteers, and drive profitability. The role covers 37.5 hours weekly on a seven‑day rota.

The successful candidate will support fundraising through Gift Aid and donations while representing the charity’s values. The post requires experience in supervision, budget awareness, and a flexible approach to weekends/bank holidays.

Qualifications

• Experience as an assistant manager or supervisor with budgeting and weekly income/banking reconciliation.
• Charity retail experience preferred.
• Flexible with weekend and bank holidays as required.
• Willing to travel to meetings, training events and help grow new stores.

Responsibilities

• Help develop store systems and promote donations and sales to maximise profits.
• Represent Mencap as an efficient and charitable organisation and uphold its aims and values.
• Ensure stock is sourced from local donors.
• Sign up donors to Gift Aid to maximise income.
• Achieve profit targets by maximizing sales and controlling costs.
• Maintain store presentation to a high standard.
• Build and train a volunteer team and oversee paid staff and volunteers.
• Manage cash handling and health and safety.

Skills

Retail management

Budgeting

Team leadership

Customer service

Tools

Cash handling

Job description

Assistant Store Manager

Company: Mencap Salary: £25,453 to £25,453 a year Hours: Full-time Location: Alfreton, KT13 Job type: Permanent Posting date: 25 Sept 2026 Closing date: 22 Oct 2026

Are you someone who is excited about charity retail, fashion, who can use their initiative? Do you have experience managing a retail team? Yes, then please keep reading as we may have the role for you.

We are excited to be looking for an Assistant Shop Manager to work in our new Ashtead Shop for 37.5 hours per week, on a permanent position. Shifts are worked on a 7-day rota (Monday-Sunday). We’re flexible with days and happy to discuss what works best for you. We are looking for a passionate and motivated person to help our store reach full potential.

As an Assistant Shop Manager you will:

Help develop in store systems and promote donations and sales to maximise profits

Be representing Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values

Strive to ensure stock is generated from the local area and donors

Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid

Be responsible for achieving profit targets by ensuring sales are maximised and the cost are effectively managed

Maintain the store to a high standard of presentation throughout.

Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers

Be responsible for all financial and cash handling and health and safety.

To be a successful Assistant Shop Manager, you will be:

An experienced assistant manager or Supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.

Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.

Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.