Reablement Care Coordinator

Care Dorset Ltd; Dorchester; Hybrid; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Generous annual leave (27–31 days)

Enhanced Maternity Pay

Occupational Sick pay from day one

Blue Light discount package

Employee Assistance Programme

Training & development opportunities

Litmos online learning platform

Refer a Friend Bonus (£300 per hire)

Job summary

Care Dorset Ltd. is seeking an organised administrator to schedule programmes and support the Reablement team. The role involves coordinating tasks, providing comprehensive admin support and maintaining effective communication with multidisciplinary partners.

You will work Monday to Friday in an office setting with potential weekend remote work after training, and must have solid literacy, numeracy and IT skills. Previous coordinating experience is beneficial.

Qualifications

• Experience in coordinating or admin support roles is preferred but training will be provided.
• Strong literacy and numeracy skills to handle paperwork and data accurately.
• Proficient with MS Office (Word, Excel, Outlook) and general computer systems.

Responsibilities

• Schedule and coordinate programmes of work to support outcomes-based plans.
• Provide administrative support to Management Team, Reablement Officers and Care Workers.
• Liaise with Social Work teams, NHS, local authorities and partner organisations.

Skills

Coordinating

Literacy

Numeracy

Computer skills

Communication

Time management

Education

GCSE grade C or equivalent

NVQ Level 2+ in Business Support or Customer Service

NVQ Level 3+ in Business Support or Customer Service

Tools

Microsoft Word

Excel

Outlook

Job description

This role will contribute to our vision of 'improving lives, building independence' by:

Supporting the effective delivery of a hight quality Reablement Service by scheduling the programmes of work, ensuring that the team effectively and efficiently meets the requirement of outcomes-based support plans for clients.

Support the delivery of the Reablement Service to achieve contractual agreement and relevant targets.

Providing effective administrative support to the Management Team, Reablement Officers and Reablement Care Workers, enabling them to focus on their role in supporting clients.

Provide comprehensive, efficient and professional administrative support to the business

Develop relationships with a diverse range of stakeholders and key business partners, including Social Work teams, the NHS, the independent and voluntary sector providers and the local authorities

Please see full Job Description attached

Must Haves:

Previous coordinating experience would be beneficial however extensive training will be provided regardless for the right candidate

Competent literacy, numeracy and computer skills.

Ability to communicate and negotiate with a wide variety of people while delivering a positive outcome.

Ability to make decisions and juggle competing priorities.

Minimum of 4 GCSE grade C or equivalent.

NVQ Level 2 or above in Business Support or Customer Service.

Knowledge of Office practices and computerised systems incl Microsoft systems, including Word, Excel and Outlook.

NVQ Level 3 or above in Business Support or Customer Service.

Understanding of the work undertaken by Health and Social Care.

Knowledge of the CQC and Care Act 2014

Further information:

• Office based Monday - Friday with the option to work remotely at the weekends and evenings when fully trained
• Full time (37.5hrs) to include Shifts between 07.00- 22.30, to include alternative weekends.
• Part time applications considered
  
• Please note that we are unable to offer visa sponsorship for this position. Applicants must have the legal right to work in the relevant location without requiring employer sponsorship, either now or in the future.
• Generous Annual leave entitlement - starting at 27 days, rising to 31 after 5 years (exc. Bank holidays)
• Enhanced Maternity Pay
• Occupational Sick pay entitlement from day one
• Funded Blue Light discount package (superb discounts on travel, leisure, entertainment and more)
• Access to Employee Assistance Programme
• Excellent training & development opportunities supporting career progression.
• Access to Litmos online learning platform – our one stop shop for learning & development
• Refer a Friend Bonus - up to £300 per person you refer (Uncapped and paid on successful appointment)
• Celebrated success through annual awards ceremony.

About Us

Care Dorset launched in October 2022 as a new provider supporting adults across a range of support models and in different settings including reablement, day services, supported living, and residential care.

We are a local authority trading company, wholly owned by Dorset Council, with strong ambitions to innovate and transform our existing services to deliver better outcomes for people as well as growing commercially.

We are people focused . We are genuine . We have integrity . We will develop . We are a team .

These values define our personality. They are our statement about what we stand for and what we believe in, and they are the basis behind the decisions we make every single day. They are the Care Dorset way.

Are you passionate about helping individuals enjoy and maintain their quality of life? Do you have a caring and empathetic nature? If so, we have an exciting opportunity to join Care Dorset

Day Services support people with disabilities, older people, and people with dementia. We do this in our centres, and through outreach teams. Typically, Day Services are open 9am-3pm, Monday to Friday.