Rapid Response Senior Practitioner

Transformation Unit; London Borough of Southwark; Remote; GBP 58,000 - 65,000; Full time

Job summary

South London and Maudsley NHS Foundation Trust is recruiting for an NHS AfC Band 7 Rapid Response post within the Primary Care Mental Health Team (PCMHT) in Southwark. The role provides rapid triage to urgent referrals and crisis assessment to service users.

The post holder will triage and assess in crisis, refer on to acute services when needed, and work with GPs and partner agencies to keep wait times within 28 days.

Responsibilities

• To liaise with professional bodies as required in matters relating to staff within the team.
• To ensure that all relevant good practice guidance is reflected within the working practice of the team.
• Investigate serious incidents and complaints as directed by the Clinical Service Lead/ Head of Care Pathway.
• To ensure that lessons learned and from serious incidents are disseminated and any recommendations made are incorporated into operational policy to improve the service.

Job description

Employer South London and Maudsley NHS Foundation Trust Employer type NHS Site community southwark Town st giles Salary £58,133 - £65,261 per annum inclusive of HCAs Salary period Yearly Closing 17/11/2026 23:59

NHS AfC: Band 7

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role.We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.

As a Trust we are happy to talk flexible working.

Job overview

PLEASE NOTE THE ROLE DOES NOT REQUIRE THE PSTS TRAINING

The post holder will work within the Primary Care Mental Health Team (PCMHT) providing a Rapid response to urgent referrals to service users referred to Southwark Community Teams.

The Rapid response post will triage and assess service users in crisis and if necessary, refer on to acute services i.e. Home Treatment team.

The Rapid response service will also ensure that all referrals to the PCMHT do not exceed the twenty-eight day wait for assessment and will work closely with PCMHT staff, the GP’s in Southwark and other referring agencies.

Main duties of the job

Key Responsibilities:

To liaise with professional bodies as required in matters relating to staff within the team. To ensure that all relevant good practice guidance is reflected within the working practice of the team. Investigate serious incidents and complaints as directed by the Clinical Service Lead/ Head of Care Pathway. To ensure that lessons learned and from serious incidents are disseminated and any recommendations made are incorporated into operational policy to improve the service.

Working for our organisation

South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King's College London and are part of King's Health Partners Academic Health Sciences