Ramp Services Handler

Serco Group Plc; Carterton; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Internal courses and apprenticeships

Employee Assistance Programme

Retail discounts

Volunteer day

Charitable giving

Job summary

Serco Group Plc in the UK defence sector is seeking a Ramp Services Handler to help ensure the safe, timely delivery of airfield services. You will join a collaborative team supporting operational readiness and service delivery while maintaining a safe airfield environment and complying with safety procedures.

Duties include wearing PPE, performing tasks safely, keeping facilities clean, reporting defects, and maintaining records.

Qualifications

• SC clearance or ability to obtain it.
• Full UK Driving Licence with <6 penalty points.
• Strong communication skills for effective collaboration.
• High awareness of health, safety and risk management.
• Reliable team player with a positive approach.
• Ability to follow procedures accurately and maintain compliance.

Responsibilities

• Wear and maintain PPE for all allocated tasks.
• Carry out duties safely, efficiently and per approved procedures.
• Maintain work areas and rest facilities to a high standard.
• Report defects in buildings, equipment and services through management channels.
• Complete reports and documentation accurately and on time, including safety/operational records.

Skills

SC clearance

Driving licence

Communication skills

Health and safety awareness

Team player

Follow procedures

Job description

As a Ramp Services Handler in the UK and EU Defence team, you'll help ensure the safe, timely and efficient delivery of airfield services operations. Working as part of a collaborative team, you'll support activities that are essential to operational readiness and service delivery. Every task you complete helps maintain a safe and effective airfield environment. From supporting operational activities to ensuring compliance with safety procedures, your work has purpose and contributes to a positive impact on the wider defence community while helping us impact a better future.

What you'll do as an Ramp Services Handler

• Wear and maintain the correct personal protective equipment (PPE) for all allocated tasks.
• Carry out allocated duties safely, efficiently and in line with approved procedures.
• Maintain work areas and rest facilities to a high standard of cleanliness and organisation.
• Report building, equipment and service defects through the appropriate management channels.
• Complete reports and documentation accurately and on time, including safety and operational records where required.
• Follow all relevant procedures, risk assessments, work instructions and local operating procedures at all times.
• Report near misses, safety concerns and incidents in accordance with established processes.
• Keep training records and personal development documentation up to date.

Requirements

• Been SC cleared or have no problems obtaining it.
• A Full UK Driving Licence (with less than 6 penalty points) and eyesight colour perception CP2 standard.
• Experience working in an airfield or aviation engineering environment - desirable, but not essential.
• Working at height.
• Experience working in a safety-critical, operational or logistics environment would be beneficial.
• Able to follow procedures accurately and maintain high standards of compliance.
• Strong awareness of health, safety and risk management requirements.
• Reliable team player with a positive approach and pride in delivering quality work.
• Good communication skills and the ability to work effectively with colleagues across the operation.

Competitive holiday package

• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity