Railway Security Officer

Carlisle Support Services; Bletchley; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Health and wellbeing plans

Wage access to earned wages

Discounts and rewards

Career development

Induction and training

SIA top-up training

Employee assistance programme

Refer a friend £100

Long service awards

Job summary

Carlisle Support Services is hiring a Railway Security Officer (Bletchley). You will provide a visible, reassuring security presence on rail networks, patrol stations, engage with passengers, and work with rail staff and the British Transport Police to deter crime and manage incidents.

We value enthusiasm and a willingness to learn, with full training and support provided. A UK manual driving license and SIA licence are required for the role.

Qualifications

• Previous security experience is helpful but enthusiasm to learn is valued.
• Must hold a valid SIA license and full UK manual driving license.
• Excellent communication and incident management abilities.

Responsibilities

• Provide a visible security presence across rail networks to deter crime.
• Patrol stations and trains and assist passengers as needed.
• Engage with the public and cooperate with rail staff and police.
• Manage incidents calmly and follow safety procedures.
• Direct customers and access points, ensuring a safe travel environment.
• Work as part of a team and build strong working relationships.

Skills

Motivated

Approachable

Dependable

Customer service

Team player

Education

Full UK Driver’s License (Manual)

SIA Door Supervisor

Job description

Railway Security Officer
- Bletchley (Driver Required)

Manual Driver Required for this Role

The Benefits

• Health and Wellbeing Plans – including our family-friendly maternity policy.
• Flexible financial supportwith instant access to earned and authorised wages.
• Benefits for all – vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day.
• Full induction, ongoing training, and structured career development to help you thrive in your role.
• Quality kit and uniform – so you feel comfortable and can perform your role effectively.
• Fully funded SIA top-up training from our own team of in-house trainers.
• Employee Assistance Program – supporting your mental, physical, and emotional wellbeing at all times.
• Refer a Friend Scheme – earn £100 for every person you refer who starts with us.
• Long service and recognition awards - celebrating your achievements.

The Role

As a Railway Security Officer, you will provide a visible, reassuring presence across the rail network to promote passenger safety and reduce anti-social behaviour. You will patrol stations and trains, engage with the public, support vulnerable passengers, and work closely with rail staff and British Transport Police to deter crime, manage incidents, and ensure a safe travel environment for all.

We’re looking for motivated, approachable, and dependable people to join our team. We’re proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to build a fulfilling career in security. Join our team and help to make a positive impact.

The role will consist of:

• Ensuring colleague safety, providing a sense of assurance for all
• Providing a smart, visible, proactive, and engaging security presence
• Effective conflict management, always taking control of incidents
• Control access and egress, conducting security patrols to deter crime
• Able to proactively and professionally engage with the public
• Be aware of hazards and incidents, and responding appropriately
• Providing guidance, information and directing customers as a first point of contact
• Managing and following safety and security processes and procedures
• Working as part of a team, building strong working relationships

Additional Standards & Expectations:

• Awareness of Safeguarding
• Insight to Railway Byelaws
• Suicide Prevention
• Patrolling the Railway Network onboard services and on stations
• Customer Services and Engaging with members of the public
• Communications with British Transport Police
• (ASB) Anti-Social Behaviour
• Supporting Vulnerable Persons
• Awareness of Railway Safety
• Radio Communications
• Security Searches Counter Terrorism
• Conflict Management Skill
• Elite Security Personal
• Full UK Driver’s License Required (Must Be Manual)
• Mixed days and nights
• Door Supervisor SIA

Previous experience in security is great, but if you’ve only recently got your SIA licence that’s fine. What’s just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team.

Your core responsibilities will include

• Offering guidance, information, and a friendly face as a first point of contact for customers.
• Ensuring the safety and security of colleagues and customers, providing a sense of assurance.
• Being a smart, approachable, and proactive presence as a security representative.
• Managing and responding to incidents effectively while remaining calm under pressure.
• Conducting security patrols, managing access points, and deterring unauthorised activity.
• Building strong relationships as part of asupportive and professional team.

This role is about more than just security. It’s about making a difference through supporting our customers in your local community. Providing a warm welcome, reassuring presence, and creating a safe environment for all. Apply today to start your journey toward a career with opportunities for development, and recognition.

About Us

We’re proud to work with some of the UK’s most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK.

We’re committed to creating a diverse and inclusive workplace where everyone can thrive. We welcome applications from parents returning to work, career changers, and those with a passion for making a difference.

Equality, Diversity, and Inclusion

At Carlisle, Equality, diversity, and inclusion is a core focus in all areas of employment. This includes recruitment and selection, training and development, and promotion. We actively encourage applications from underrepresented groups. We judge all candidates solely on merit and ability.

We employ amazing individuals from all races, genders, sexual orientations, and religions. We have a culture where employees can feel appreciated and valued at work. This culture is free from unlawful or unfair discrimination and values diversity.

We always treat each other fairly and withdignity and respect. Creating an environment where we can all do something amazing for the company and ourselves.

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