Rail Field Service Engineer – On-site Diagnostics & Repair

Wabtec Corporation; England; On-site; GBP 36,000 - 48,000; Full time

Job summary

Wabtec Corporation in England is seeking a Field Service Engineer to support customers and products across UK sites and customer locations. The role focuses on delivering safe, efficient services and ensuring customer expectations are met throughout the life cycle.

You will respond to call-outs, diagnose and repair systems, replace faulty parts on-site, conduct testing, and produce clear technical reports while maintaining strong customer focus and independent workload management.

Qualifications

• ONC or NVQ Level 3 (or equivalent) in Mechanical and/or Electrical Engineering.
• Strong fault-finding abilities.
• Hands-on experience in engines, diagnostics, and related technical areas.
• Competent with MS Excel and laptop/tablet devices.
• Ability to compile clear and accurate technical reports.
• Excellent organisational and interpersonal skills.

Responsibilities

• Respond to call-out requests and liaise with customers to access trains.
• Diagnose and repair PIS, brakes, sanding, pantograph, shoegear.
• Determine solutions to return trains to service.
• Replace faulty parts on-site when possible.
• Conduct thorough testing before handing the train back to the customer.
• Maintain a customer-centric approach in all interactions.

Skills

Fault-finding

Interpersonal skills

Organisational skills

IT skills

Education

ONC or NVQ Level 3 in Mechanical and/or Electrical Engineering

Tools

MS Excel

Job description

Wabtec Corporation in England is seeking a Field Service Engineer to support customers and products across UK sites and customer locations. The role focuses on delivering safe, efficient services and ensuring customer expectations are met throughout the life cycle.

You will respond to call-outs, diagnose and repair systems, replace faulty parts on-site, conduct testing, and produce clear technical reports while maintaining strong customer focus and independent workload management.