RAF Benevolent Fund – Office Manager

Confederation of Service Charities; Greater London; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Excellent Benefits

Job summary

RAF Benevolent Fund in London is seeking an Office Manager to ensure a professional and secure front-of-house experience at the 67 Portland Place head office. The role combines reception duties with administrative support to maintain efficient operations.

Permanent, full-time position with a salary circa £32,000 plus excellent benefits; you will be the first point of contact, coordinating visitor flow, safeguarding, and delivering high-quality customer service to RAF family members and staff.

Job description

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Permanent | Full Time | Circa £32,000 + Excellent Benefits

Location: London

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after the RAF Family during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefited from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset.

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.


• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.


• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.


• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are seeking a candidate responsible for ensuring the Fund has work environments conducive to operational efficiency, productivity, staff wellbeing, positive visitor experience, safety and security. A key focus of this role is to be the ‘front of the Fund’ by delivering a customer focused administrative functions from the 67 Portland Place (London Head Office) reception.

Additional Information

• Must have the right to work in the UK.


• Basic DBS check

Closing Date: Friday 4 September 2026, 5:00pm