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Radiotherapy Support Worker

Torbay and South Devon NHS Foundation Trust

Torquay

On-site

GBP 22,000 - 28,000

Full time

Today
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Job summary

An exciting opportunity with Torbay and South Devon NHS Foundation Trust as a Radiotherapy Support Worker. The role involves scheduling appointments, administrative tasks, and liaising with patients to provide a professional service in the radiotherapy department. Ideal candidates should possess strong IT skills, attention to detail, and a caring attitude towards patients.

Qualifications

  • Caring and polite attitude required.
  • Ability to make complex decisions regarding waiting list management.
  • Enthusiastic and works well in a team.

Responsibilities

  • Schedule radiotherapy appointments and collate radiotherapy coding.
  • Provide administrative support and high-quality patient-focused service.
  • Liaise with patients and multi-professional team members.

Skills

Attention to detail
Problem-solving
Teamwork
IT proficiency

Job description

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An exciting opportunity has arisen to work in our friendly radiotherapy team at Torbay Hospital. You will be responsible for scheduling radiotherapy appointments, collating and validating radiotherapy coding and completing general administrative tasks as required. In addition to this, the role will involve liaising with patients and our multi-professional team.

We are looking for someone who is caring, polite, enthusiastic and works well in a team. You will need to be IT proficient and able to quickly learn new IT systems and have excellent attention to detail. Coupled with this we are looking for someone who is able to make complex decisions with regard to waiting list management (within set guidelines) and an aptitude for problem solving to ensure capacity is maximised.

Regarding working hours/days – this can be discussed at interview and could be worked 7.5 hours a day over four days, or spread over five days, within Monday to Friday and core hours of the service.

The Radiotherapy Support Worker will be responsible for providing a high standard of administrative support and a highly professional, patient-focused service to the Radiotherapy service.

The post holder will be responsible for Radiotherapy administration including the booking of patients through the Radiotherapy Pathway ensuring all associated tasks are completed in accordance with local protocol.

The post holder will liaise on a daily basis with a range of staff including radiographers, nursing staff, clerical and secretarial staff, healthcare scientists, consultant clinical oncologists and chemotherapy schedulers.

The post holder will liaise directly with the patient regarding their pre-treatment or treatment appointment, providing information and reassurance.

The department comprises of two matched VERSA Elekta Linacs, Mosaiq Oncology Management System, Pinnacle Treatment Planning System (TPS), Limbus AI OAR outlining software and Canon Aquilion CT Scanner.

We have a Support and Information Radiographer, Urology Specialist Radiographer, and Gynae/Colorectal Specialist Radiographer who have all undertaken independent prescribing.

We have lots of exciting new plans including implementing EPIC EPR, Surface guided radiotherapy and updating our software systems.

For further details / informal visits contact: Name: Naomi Hopkins Job title: Head of Radiotherapy Email address: naomi.hopkins2@nhs.net Telephone number: 01803 655382

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Hospitals and Health Care

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