Radiotherapy Admin & Patient Care Assistant

Royal Marsden

Greater London

On-site

GBP 21,000 - 26,000

Full time

2 days ago

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Benefits offered by this job

Flexible working

Staff benefits

Job summary

The Royal Marsden NHS Foundation Trust is seeking a motivated Radiotherapy Aide to provide reception, clerical, and patient support within the radiotherapy department in London. You will handle bookings, attendance, and coordinate with radiographic staff to keep the patient pathway smooth.

We welcome flexible working requests and value a compassionate, team‑oriented approach in a busy cancer care environment.

Qualifications

General education to GCSE Grade 4 or above or equivalent
GCSE English Language & Mathematics Grade 4 or above or equivalent
Level 3 (or higher) education or training
Experience in client facing roles
Experience with computer systems to manage bookings or similar
Experience in a hospital environment

Responsibilities

Provide friendly and professional reception of patients and their escorts
Record the attendance of patients in the appointment system
Make bookings for radiotherapy treatments in collaboration with the radiographic staff
Arrange patients’ appointments and provide summary and assist in arranging hospital transport and outpatient clinic appointments
Keep the radiotherapy department safe, welcoming and well-organised while delivering patient care
Be a warm and approachable presence to create a positive environment for patients