Radiology Support Worker

VerseOne Group; Chelmsford; On-site; GBP 23,000 - 28,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking a Portering Support Worker to join the Radiology Department at Broomfield Hospital in Chelmsford. The role involves assisting in transferring patients and equipment to maintain smooth patient flow.

The job is physical, includes pushing wheelchairs and trolleys, and requires good communication with patients and clinical teams. Flexible shifts are offered, including early/late/mid-day and weekends.

Qualifications

• Experience of providing customer service in a clinical or hospital setting.
• Experience following Health & Safety procedures.
• Ability to communicate clearly with patients and colleagues.

Responsibilities

• Undertake all patient support tasks as requested by managers.
• Perform urgent adhoc and scheduled tasks using correct equipment within required times.
• Maintain hygiene practices according to infection control procedures.
• Observe Health & Safety regulations at all times.
• Attend staff induction, training and annual appraisal.
• Refer any patient service complaints or incidents promptly.

Skills

Communication skills

Customer service

Job description

Mid and South Essex NHS Foundation Trust is one of the biggest trusts in the country, following the merger of Mid Essex, Basildon and Southend hospitals in April 2020.

Main area Radiology Grade Band 2 Contract Permanent Hours

• Full time
• Job share
• Compressed hours

37.5 hours per week (7 day working; earlies & lates) Job ref 390-NR-CSS-BR-3828

Site Broomfield Town Chelmsford Salary £25,272 per annum ( pro rata for part time) Salary period Yearly Closing 22/10/2026 23:59

Mid and South Essex NHS Foundation Trust is the onlyacute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

Job overview

An opportunity has arisen to join a new team supporting the Radiology Department at Broomfield Hospital site.

We are looking to expand our support team to assist in the transfer of patients and equipment across the Trust. You will be an integral member of the Radiology team enabling patients to be scanned in a timely manner with a view to improving the flow of patients within the hospital.

The job is physical in nature and includes the transportation of patients by wheelchair, patient trolley or bed, internally and externally. You will be working with patients so experience of working in a service environment is needed and requires good communication skills.

These posts offer the benefit from flexibility as they offer a variety of shifts including earlies, lates, mid-day responsibilities and weekends.

If you enjoy socialising with a variety of people or are someone who prefers an active role rather than an office job, then we are looking for you.

Main duties of the job

• To undertake all patient support tasks, as requested by manager of the day, superintendents and managers.
• To undertake all urgent adhoc and scheduled tasks using the correct equipment within the required response times and in accordance with Trust policies and procedures.
• To maintain good hygiene practices in the tasks performed as per infection control procedures.
• To observe Health & Safety regulations at all times.
• To attend staff induction and training and an annual appraisal interview.
• To ensure that service user complaints and incidents are referred to either Manager of the Day or Superintendent in charge in a timely manner.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust

Detailed job description and main responsibilities

• To ensure the transportation equipment is kept clean and in working order, and to report any defects to the Supervisor / Manager to be rectified as quickly as possible.
• To transport patients as per Departmental and Trust procedures, with due regard to their privacy, dignity and respect.
• To maintain a smart appearance at all times, wearing the allocated uniform, including safety clothing footwear and gloves as provided at all times when on duty. To report to Superintendent / Manager if and when any of these items become damaged.
• To provide portering support in the event of major incident or other site emergency as directed.
• To work as part of a team and be flexible in approach to duties in order to cover annual leave and sickness, noting that the postholder will be required to work Bank Holidays as rostered and that annual leave will not be granted over Bank Holiday periods.
• To complete activity sheets with appropriate details or as instructed by the Departmental Supervisor.

Person specification

Qualifications

Experience

• Experience of previous customer service skills
• Observation of Health & Safety considerations

Skills

• High standard communication skills

Please be aware as per the new Immigration guidelines we cannot sponsor candidates with a salary (full time or pro Rata) under the current minimum threshold.

Please note, the selection processes at Mid and South Essex NHS Foundation Trust are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of AI in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.