Radiology Support Secretary University Hospitals Coventry and Warwickshire NHS Trust

University Hospitals Coventry & Warwickshire NHS Trust; Coventry; On-site; GBP 22,000 - 28,000; Full time

Job summary

An exciting opportunity awaits as a Radiology Support Secretary at a leading healthcare provider known for its commitment to high-quality patient care. In this dynamic role, you will provide essential secretarial support, ensuring efficient communication and documentation management within a busy healthcare environment. The position requires a motivated individual with excellent organisational skills and attention to detail, capable of thriving under pressure. Join a passionate team dedicated to innovation and excellence in patient services, and take advantage of numerous learning and development opportunities. This is your chance to contribute to a prestigious institution recognized for its outstanding healthcare services.

Benefits

Learning and development opportunities

Flexible working arrangements

Employee recognition programs

Qualifications

• High standards and an eye for detail are essential.
• Ability to work under pressure and prioritise workload.

Responsibilities

• Manage day-to-day correspondence and ensure effective communication.
• Maintain an efficient administrative system and documentation.

Skills

Excellent typing skills

Organisational skills

Communication skills

Attention to detail

Ability to multi-task

Experience in healthcare or customer care

Education

Relevant secretarial experience

Tools

EPR

Soliton

MModel

Integra

Job description

An exciting opportunity has arisen for a Radiology Support Secretary to join our team within University Hospital Coventry.

You will work alongside the existing administrative team to provide comprehensive and efficient secretarial support.

You will need to be a highly motivated and flexible team player with excellent organisational and communication skills. The ability to work under pressure and effectively prioritise your own workload is essential. We are looking for a secretary with high standards and an eye for detail. You must have the ability to multi-task and work in a busy, ever-changing environment.

Please be advised there is a proposed interview date of 3rd December 2024.

The post holder will need to have excellent typing skills. Previous relevant secretarial experience is desirable.

The post holder will need to demonstrate a high level of attention to detail, excellent communication and organisational skills, and the ability to work with colleagues from a variety of professions and backgrounds. The post holder will be expected to work flexibly to meet the needs of the service.

A key part of the role will be ensuring the delivery of an efficient and high-quality service to patients; therefore, the post holder will require extensive experience of working in a healthcare, customer care, or retail/hospitality setting. Familiarity with Trust systems such as EPR, Soliton, MModel, and Integra is also desirable but not essential for the role.

Applicants should be able to demonstrate evidence of a strong commitment to personal development.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high-quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation. By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.

1. To function as the department's point of contact when dealing with day-to-day correspondence. Ensuring all enquiries are effectively managed and successfully resolved within a prompt timescale ensuring all relevant personnel are informed as necessary and an appropriate record is maintained.
2. Liaising and effectively communicating at all levels using written, oral and electronic methods. Using tact and sensitivity to deal with difficult issues as required.
3. To ensure, wherever possible, that all documentation is up to date, in an orderly fashion and available whenever decisions are being made, reporting exceptional circumstances where necessary.
4. This will require effective collaboration with all relevant personnel to maintain an efficient administrative system, building good working relationships with appropriate internal and external.
5. To continually contribute to patient and business improvement agendas.
6. This will require: undertaking any project work as directed, including obtaining information from the Internet, collation and reporting of data in order to produce reports and spreadsheets utilising relevant Trust IT systems, as determined by the role, ensuring all relevant patient data is collected and input accurately in line with Trust guidelines.
7. To assist with the implementation and maintenance of an efficient office management system/procedures to enable the department to optimise its patient care services.
8. This will require effective time management; arranging and preparation of correspondence and reports; establishing and maintaining efficient manual and electronic correspondence and documentation management systems; ensuring office equipment and stationery levels are maintained, processing orders as required.
9. To support team members.
10. This will require: Undertaking appropriate staff training and development as required; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day-to-day supervision where required.

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

This advert closes on Wednesday 18 Dec 2024.