Radiology Business Manager

Frimley Health NHS Foundation Trust; Slough; On-site; GBP 70,000 - 90,000; Full time

Job summary

Frimley Health NHS Foundation Trust is seeking a Radiology Business Manager to lead the delivery of radiology services across multiple sites. You will provide strategic and operational leadership, ensuring integrated, high-quality imaging pathways and financially sustainable services.

You will work with senior clinical and managerial colleagues to develop capacity, improve equipment utilisation, manage budgets and staff, and deliver patient-focused care across the network.

Qualifications

• Substantial NHS operational or business management experience.
• Experience managing multi-disciplinary teams.
• Experience in budget monitoring and recovery planning.
• Experience delivering against operational and quality targets.
• Experience staff leadership and workforce management.
• NHS operational management experience within an acute setting.
• Experience cross-site service management.
• Experience waiting list management and capacity planning.
• Experience developing business cases and supporting delivery of change projects.

Responsibilities

• Lead integrated Radiology services across multiple sites, ensuring consistent care standards and imaging pathways.
• Deputise for the Radiology General Manager as required and engage with external stakeholders to support CDC programme.
• Improve imaging equipment utilisation by aligning capacity with service requirements.
• Manage Radiology clerical and non-clinical staff and ensure high-quality administration within budget.
• Ensure Radiology call centres operate efficiently with strong patient experience indicators.
• Support HR policy implementation within Radiology in collaboration with HR.

Skills

Operational leadership

Team leadership

Budget management

Capacity planning

Cross-site management

Waiting list management

Stakeholder engagement

Change projects

Education

Degree or equivalent experience

Management or Leadership qualification

Evidence of CPD

Job description

An exciting opportunity to lead, develop and shape the delivery of high-quality radiology services across multiple sites.

Are you an experienced and motivated operational leader looking for an opportunity to make a real difference to patient care and service delivery?

We are seeking an ambitious, dynamic and forward-thinking Radiology Business Manager to play a pivotal role in the leadership and continued development of our Radiology Directorate.

Working closely with the Divisional Director, General Manager, Clinical Director and Site Lead Radiographers, you will provide strategic and operational leadership, supporting the delivery of high-performing, integrated and financially sustainable services across all sites.

This is an excellent opportunity for a visible and credible leader who can bring people together, drive improvement and ensure our services deliver the best possible experience for patients and staff.

Main duties of the job

• Work with the Radiology General Manager, Divisional Director of Operations, Chief of Service, Site Lead Radiographers and Modality Lead Radiographers to deliver integrated Radiology services across all Trust sites, supporting consistent care standards and seamless inpatient and outpatient imaging pathways for elective and non-elective care.
• Deputise for the Radiology General Manager as required.
  Work with external stakeholders, including members of the Frimley Integrated Care System (ICS), and internal Trust stakeholders to support the development, performance and ongoing provision of the Community Diagnostic Centre (CDC) programme.
• Improve imaging equipment utilisation by reviewing flexibility in meeting service demand and strengthening communication between Radiology unit staff and other departments, working with Site Lead and Modality Lead Radiographers to align imaging capacity with service requirements.
• Manage the Radiology clerical and non-clinical staff group, ensuring efficient, high-quality administration within budget and effective support for imaging pathways.
• Ensure Radiology call centres operate efficiently and provide an excellent patient experience, with agreed non-clinical performance and quality indicators.
• Work with the Radiology General Manager, Associate Director, Site Lead Radiographers and Modality Lead Radiographers on the implementation of Trust HR policies within Radiology, liaising with HR on relevant procedures.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Detailed job description and main responsibilities

For further information regarding the detailed job description and main responsibilities, please refer to the attached job description and person specification documents.

Person specification

Experience

• Substantial operational or business management experience within the NHS or a comparable complex healthcare environment.
• Experience of managing teams and services within a multi-disciplinary setting.
• Experience of budget management, financial monitoring and recovery planning.
• Experience of delivering against operational and quality targets.
• Experience of staff leadership, workforce management and employee relations.
• NHS operational management experience within an acute setting.
• Experience of cross site service management.
• Experience of waiting list management, capacity planning and access standards.
• Experience of developing business cases/business plans and supporting delivery of change projects.

Qualifications

• Degree or equivalent experience
• Management or Leadership qualification
• Evidence of CPD

Skills and Knowledge

• Ability to manage complaints
• Ability to work under pressure

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future‑proofed, featuring on‑site renewables energy and intelligent energy systems. Th rough our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.