Racing Office Assistant

Newcastle Greyhound Stadium; Newcastle upon Tyne; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

2 Annual Members passes

Hotel Discounts

Annual leave starting at 22 days

Pension & Group life assurance schemes

Healthshield - 24hr GP

Job summary

Newcastle Greyhound Stadium is seeking a proactive Racing Office Assistant to support race day operations and office duties. You will assist with trial and race meetings, weighings, data input, and GBGB compliance, with a flexible schedule including evenings and weekends.

A reliable team player with strong communication and organisational skills is essential. Experience in the greyhound racing environment is beneficial, and you will contribute to maintaining high health, safety and service

Qualifications

• Ability to work as part of a team and independently.
• Good communication skills and ability to handle pressure.
• Willingness to learn and adapt to tasks.
• Greyhound Industry knowledge is beneficial.

Responsibilities

• Support racing office with trial and race meetings, including data input and race statistics.
• Assist with paddock and kennel duties, weigh-ins, microchip scanning, and GBGB compliance.
• Support race day track operations, including starting races and handling traps.
• Provide support to tote and hospitality teams during busy race meetings.
• Work flexible hours, including evenings and weekends, in line with the racing schedule.
• Maintain health, safety, security and cleanliness across areas.

Skills

Reliable team player

Strong communication

Work under pressure

Strong organizational skills

Independent working

Job description

Newcastle Greyhound Stadium are looking for lively and hardworking people to join our staff.

Our team’s friendly attitude is reflected by the smiles on the customer’s faces from the moment they enter the stadium until the moment they leave.

We pride ourselves on excellent customer service and are always looking for different ways to excel.

About the role:

In this role you will be responsible for delivering the race meetings required with integrity. You will grade cards for race meetings and perform racing office/race meeting duties as required. Compliance with conditions imposed on the business by Government, Gambling Commission and The Greyhound Board of Great Britain (GBGB) need to be met or exceeded. This role will include a variable working week pattern to meet the needs of the business, including evenings and weekends.

Responsibilities for the successful Racing Office Assistant include (but not limited to):

• Support the racing office with trial and race meetings, including photo finish, data input, race statistics, printing programmes, and updating race information online.
• Assist with paddock and kennel duties: weighing in and kennelling greyhounds, microchip scanning, identity checks, and ensuring compliance with GBGB rules.
• Help with race day track operations, including starting races, operating the pick-up, and handling traps.
• Provide support to the tote and hospitality team during busy race meetings.
• Work flexible hours, including evenings and weekends, in line with the racing schedule.
• Maintain high standards of health & safety, security, and cleanliness across all areas.

The person we are looking for as a Racing Office Assistant has….

• A reliable team player who can also work independently.
• Strong communication skills and the ability to work under pressure.
• Willingness to learn and adapt to a variety of tasks.
• Greyhound Industry knowledge ideal.
• High level of interpersonal skills.
• Strong communication skills – able to communicate at all levels.
• Strong organizational skills.
• Ability to work to strict pressured deadlines.

Work Perks of being a Racing Office Assistant with us at ARC…

• 2 Annual Members passes, giving access to over 1500 racedays
• Hotel Discounts and Complimentary Golf
• Annual leave starting at 22 days increasing up to 28 in line with length of service
• Pension & Group life assurance schemes
• Healthshield - including 24hr GP

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences.We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability that requires reasonable adjustments, please let us know; we will ensure that individuals with additional needs are provided reasonable adjustments to participate in the job application or interview process and to perform essential job functions.

We understand the value that diversity brings to our business and we are striving to create a working environment that is inclusive, psychologically and physically safe and ensures everyone can be heard and valued for their contributions. We are committed to making a consistent, top-down effort to be role models on what diversity, inclusion and belonging means in society.