Quantity Surveyor / Commercial Manager

Phenna Group; Leicester; On-site; GBP 70,000 - 90,000; Full time

Job summary

Phenna Group is seeking a Commercial Manager to lead the billing and commercial controls across the organisation. You will ensure invoicing accuracy, drive revenue forecasting and protect contractual entitlement while managing a billing team.

The role requires strong leadership, experience with NEC contracts, and close collaboration with Operations and Finance to improve processes and cash collection. Occasional site travel may be required.

Qualifications

• Significant leadership experience in a Commercial Manager, Quantity Surveyor or equivalent role.
• Proven track record in billing, applications for payment, valuations and revenue forecasting.
• Strong experience with NEC contracts and contract administration.
• Experience leading and developing teams and collaborating with operations and finance stakeholders.

Responsibilities

• Provide commercial leadership and strategic advice to support growth and profitability.
• Lead the commercial management function including entitlement protection and risk management.
• Manage and develop the billing team, objectives, performance and coaching.
• Oversee end-to-end billing, invoicing and revenue recovery across units.
• Lead applications for payment, valuations, variations and final accounts negotiations.
• Produce accurate weekly revenue forecasts and flag risks and opportunities.

Skills

Commercial leadership

Billing management

Revenue forecasting

NEC contracts

Team leadership

Stakeholder management

Analytical/numerical skills

Excel

NetSuite

Tools

Excel

NetSuite

Job description

About Us

We are the leading provider of Construction Materials Testing, Structural and Pavement Investigation, Calibration Services, and Subsidence Investigation, with a reputation for exceeding our clients’ expectations.

Role Purpose

Lead the commercial management function across the organization, ensuring the business maximises revenue, protects contractual entitlement and maintains robust commercial controls. The role is responsible for billing, applications for payment, revenue forecasting and the leadership and development of the billing team, ensuring accurate invoicing, improved cash collection and the achievement of business objectives.

Duties & Responsibilities

• Provide commercial leadership and strategic advice to the Managing Director, supporting business growth, profitability and operational decision-making.


• Lead the commercial management function across the organization, ensuring contractual entitlement is protected and commercial risks are effectively managed.


• Lead, manage and develop the billing team, setting objectives, monitoring performance, providing coaching and ensuring a high-performing and customer-focused culture.


• Conduct regular performance reviews, support succession planning and identify training and development opportunities for team members.


• Drive accountability and continuous improvement within the billing team, ensuring service levels and business targets are achieved.


• Own the end-to-end billing process across all business units, ensuring all chargeable work is identified, valued, invoiced and recovered in line with contractual requirements.


• Lead the preparation, submission and negotiation of applications for payment, valuations, variations, compensation events and final accounts.


• Produce and maintain accurate weekly revenue forecasts, highlighting risks, opportunities and variances to the Managing Director.


• Review contracts, frameworks and commercial agreements, identifying risks and ensuring compliance with contractual obligations.


• Monitor work in progress, profitability and cash recovery, driving actions to reduce aged debt, improve cash collection and maximise revenue recovery.


• Work closely with Operations, Finance, Planning and Business Development teams to improve commercial processes, billing performance and operational controls.


• Manage commercial disputes and customer negotiations, maintaining positive relationships while protecting the business' commercial position.


• Occasional travel to other locations and customer sites as required.

Knowledge and Experience

Essential

• Significant experience in a Commercial Manager, Quantity Surveyor or similar commercial leadership role.


• Proven experience managing billing, applications for payment, valuations and revenue forecasting.


• Strong experience of NEC contracts and contract administration.


• Experience leading and developing teams.


• Experience working closely with operational and finance stakeholders.

Desirable

• Experience within materials testing, construction services, infrastructure or civil engineering sectors.


• Experience with ERP systems such as NetSuite.


• Experience working across multiple business units or locations.

Skills and Abilities

• Strong commercial and contractual awareness.


• Leadership and people management skills, with the ability to coach, develop and hold team members accountable.


• Excellent negotiation, communication and stakeholder management skills.


• Strong analytical and numerical ability with excellent attention to detail.


• Effective planning, organisation and problem-solving skills.


• Ability to influence at all levels and drive process improvement.


• Proficient in Microsoft Excel and commercial reporting tools.

Phenna Group is an Equal Opportunities Employer