Head of Commercial (Quantity Surveying)

Solutions Driven; Leicester; On-site; GBP 90,000 - 120,000; Full time

Job summary

Solutions Driven is recruiting for an experienced Head of Commercial / Quantity Surveying to lead our commercial management function from Leicester. You will oversee billing, applications for payment, revenue forecasting and team development, while safeguarding contractual entitlement and commercial risk management.

Key duties include directing the end-to-end billing process, negotiating applications for payment, and producing weekly revenue forecasts, with close collaboration across Operations,

Qualifications

• Significant experience in a Commercial Manager, Quantity Surveyor or similar commercial leadership role.
• Proven experience managing billing, applications for payment, valuations and revenue forecasting.
• Strong experience with NEC contracts and contract administration.
• Experience leading and developing teams.
• Experience working with operational and finance stakeholders.
• Experience in materials testing, construction services, infrastructure or civil engineering sectors.
• Experience with ERP systems such as NetSuite.
• Experience working across multiple business units or locations.

Responsibilities

• Provide commercial leadership and strategic advice to the Managing Director and support growth and profitability.
• Lead the commercial management function and protect contractual entitlement while managing commercial risks.
• Lead and develop the billing team and ensure accurate invoicing and cash collection.
• Conduct performance reviews and identify training opportunities for team members.
• Drive improvements in billing processes and achieve business targets and service levels.
• Own end-to-end billing across all units and ensure revenue is identified, valued, invoiced and recovered.
• Lead preparation, submission and negotiation of applications for payment, valuations, variations and final accounts.
• Produce weekly revenue forecasts and highlight risks and opportunities to the MD.
• Review contracts and agreements to ensure compliance with obligations and reduce risks.
• Monitor work in progress, profitability and cash recovery, and maximise revenue.
• Collaborate with Operations, Finance, Planning and Business Development to improve commercial processes.

Skills

Commercial leadership

Billing management

Negotiation

Stakeholder management

Analytical skills

Tools

NetSuite

Job description

We are recruiting on behalf of a client for an experienced Head of Commercial / Quantity Surveying with a strong Quantity Surveying background, combining commercial leadership with practical responsibility for contracts, billing, revenue forecasting and team development.

ROLE PURPOSE

Lead the commercial management function across the organization, ensuring the business maximises revenue, protects contractual entitlement and maintains robust commercial controls. The role is responsible for billing, applications for payment, revenue forecasting and the leadership and development of the billing team, ensuring accurate invoicing, improved cash collection and the achievement of business objectives.

DUTIES & RESPONSIBILITIES

• Provide commercial leadership and strategic advice to the Managing Director, supporting business growth, profitability and operational decision-making.
• Lead the commercial management function across the organization, ensuring contractual entitlement is protected and commercial risks are effectively managed.
• Lead, manage and develop the billing team, setting objectives, monitoring performance, providing coaching and ensuring a high-performing and customer-focused culture.
• Conduct regular performance reviews, support succession planning and identify training and development opportunities for team members.
• Drive accountability and continuous improvement within the billing team, ensuring service levels and business targets are achieved.
• Own the end-to-end billing process across all business units, ensuring all chargeable work is identified, valued, invoiced and recovered in line with contractual requirements.
• Lead the preparation, submission and negotiation of applications for payment, valuations, variations, compensation events and final accounts.
• Produce and maintain accurate weekly revenue forecasts, highlighting risks, opportunities and variances to the Managing Director.
• Review contracts, frameworks and commercial agreements, identifying risks and ensuring compliance with contractual obligations.
• Monitor work in progress, profitability and cash recovery, driving actions to reduce aged debt, improve cash collection and maximise revenue recovery.
• Work closely with Operations, Finance, Planning and Business Development teams to improve commercial processes, billing performance and operational controls.
• Manage commercial disputes and customer negotiations, maintaining positive relationships while protecting the business' commercial position.
• Occasional travel to other locations and customer sites as required.

KNOWLEDGE & EXPERIENCE

• Significant experience in a Commercial Manager, Quantity Surveyor or similar commercial leadership role.
• Proven experience managing billing, applications for payment, valuations and revenue forecasting.
• Strong experience of NEC contracts and contract administration.
• Experience leading and developing teams.
• Experience working closely with operational and finance stakeholders.
• Experience within materials testing, construction services, infrastructure or civil engineering sectors.
• Experience with ERP systems such as NetSuite.
• Experience working across multiple business units or locations.

SKILLS & ABILITIES

• Strong commercial and contractual awareness.
• Leadership and people management skills, with the ability to coach, develop and hold team members accountable.
• Excellent negotiation, communication and stakeholder management skills.
• Strong analytical and numerical ability with excellent attention to detail.
• Effective planning, organisation and problem-solving skills.
• Ability to influence at all levels and drive process improvement.
• Proficient in Microsoft Excel and commercial reporting tools.