Quality Technician – ISO/AS9100 Driven, Customer-Focused

KMF Group Ltd; Newcastle-under-Lyme; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Cycle to Work Scheme

Company sick pay

Death in service

Free on-site mortgage advice

Early finish Fridays

Extra holidays for long service

Christmas turkey tradition

Job summary

KMF Group Ltd is seeking a proactive Quality Technician to uphold internal and external quality standards across manufacturing processes, parts and products. You will act as the bridge between customer requirements and operations to deliver right-first-time products, reduce defects and drive continuous quality improvements.

The role requires hands-on inspection with CMM/Hex Arm/Faro Arm, interpretation of engineering drawings, and strong problem-solving skills.

Qualifications

• ISO9001 trained.
• AS9100 / AS9102 awareness or training (desirable).
• Understanding of international quality standards and customer-specific requirements.
• Minimum of 3 years in a manufacturing, engineering, or process-driven quality role.
• Exposure to PPAP processes.
• Experience using CMM, Hex Arm, or Faro Arm inspection equipment.
• Ability to read and interpret technical engineering drawings to a high level.
• Strong problem-solving skills using recognised quality tools.
• High attention to detail and accuracy.

Responsibilities

• Represent the voice of the customer and ensure quality expectations are consistently achieved.
• Build strong, professional relationships with customers through clear and transparent communication.
• Ensure compliance with ISO9001, AS9100 and AS9102 standards.
• Develop, implement and maintain quality processes, procedures and controls.
• Create and maintain quality documentation, control plans and inspection records.
• Investigate repeat issues using structured problem-solving tools such as 5 Why and Ishikawa.
• Analyse quality and performance data to identify trends and drive improvements.
• Complete ISIR, PPAP/PPEP, and customer approval documentation.
• Carry out inspections and dimensional verification using drawings and measurement equipment.
• Drive continuous improvement initiatives to reduce waste and increase efficiency.

Skills

Reading drawings

Root cause analysis

Quality data analysis

Problem solving

Continuous improvement

Tools

CMM

Hex Arm

Faro Arm

Job description

KMF Group Ltd is seeking a proactive Quality Technician to uphold internal and external quality standards across manufacturing processes, parts and products. You will act as the bridge between customer requirements and operations to deliver right-first-time products, reduce defects and drive continuous quality improvements.

The role requires hands-on inspection with CMM/Hex Arm/Faro Arm, interpretation of engineering drawings, and strong problem-solving skills.