Quality Technician (Days)

Baltic Recruitment; North East; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Pension

25 days annual leave

Company bonus

Bank holidays

Job summary

Krystal Technology UK Ltd is seeking a Quality Technician (Days) to join their Tyne and Wear site. The role supports the Quality Manager with QMS activities, ISO 9001 preparation, internal audits, NCRs, supplier audits and continual improvement projects across site operations.

You will maintain knowledge of product specifications and inspection requirements, carry out QC inspections, and act as the main contact for calibration activities including measuring equipment and MFCs/gas control

Qualifications

• Minimum 3 years in Quality Control/QA or similar in manufacturing.
• Ability to interpret drawings, tolerances, and acceptance criteria.
• Experience with calibration and measurement systems and internal/supplier audits.
• Proven problem-solving using structured tools (Ishikawa, PDCA, 5 Whys, 8D).
• Strong IT skills with MS Office, especially Excel, and data reporting.

Responsibilities

• Support Quality Manager with QMS activities, ISO 9001 prep, audits, NCRs, supplier and customer issues, corrective actions, and continuous improvement initiatives.
• Act as primary Quality contact for calibration across site, manage measuring equipment and MFC/gas control equipment.
• Maintain product specs, drawings, tolerances, and inspection methods; perform QC inspections as needed.
• Carry out First Article Inspections (FAI) and measurement studies; develop and update QC methods.
• Lead or support internal and supplier audits and assist with customer claims investigations.

Skills

Geometrical tolerancing

Inspection principles

Measurement equipment

Calibration processes

Internal audits

Problem-solving

Excel

Documentation

Communication

Tools

Sage X3

Momentum DMS

Job description

Quality Technician (Days)

Industry

Automotive & Manufacturing

Reference

ABQTW_1792681689

Salary

Up to £32000 per annum + Pension, Additional benefits

Benefits

Pension, Additional benefits

Job Type

Permanent

Job Location

Tyne and Wear , Wallsend

Description

Baltic Recruitment are delighted to be partnering with Krystal Technology UK Ltd, a specialist manufacturer of high-purity fused quartz and fused silica components serving the semiconductor, photonics, industrial and scientific sectors, with their search for an experienced Quality Technician.

Key Duties:

• The role will support the Quality Manager with QMS activities, ISO 9001 preparation, internal audits, non-conformities, supplier audits, customer complaints, corrective actions, continuous improvement projects and Quality-related meetings. The role will also act as the main Quality contact for calibration activities across site, covering measuring equipment and MFCs/gas control equipment.
• The Quality Control Technician will maintain a strong understanding of product specifications and inspection requirements and will be capable of carrying out QC inspections to a high standard to provide effective cover for the QC team. The role requires a flexible and technically capable approach, with the ability to work across a broad range of Quality activities.

Key Duties:

• Act as the main Quality contact for calibration activities across site, including measuring equipment, working with external laboratories and MFCs/gas control equipment, ensuring calibration schedules, records and requirements are maintained and achieving relevant KPIs.
• Maintain a strong understanding of product specifications, drawings, geometrical tolerances and inspection requirements, supporting the development and improvement of inspection methods.
• Make independent decisions regarding non-conforming products within defined procedures and delegated authority, including agreed value thresholds, escalating matters outside this authority to the Quality Manager.
• Support the investigation, assessment and resolution of product non-conformities and contribute to corrective actions.
• Carry out final, in-process and goods-inwards inspections to a high standard, providing cover for the QC team and demonstrating best practice.
• Develop and where required carry out First Article Inspections (FAI) and measurement studies, including Gauge R&R and other appropriate measurement system analysis techniques.
• Develop and maintain expert knowledge of the Sage X3 Quality Management module.
• Maintain and update Quality Management KPIs, ensuring assigned targets are achieved and relevant information is accurately recorded.
• Maintain Quality procedures, manuals, databases and controlled records, ensuring information is accurate, current and traceable.
• Support the Quality Manager with third party ISO 9001 audits and conduct internal audits in accordance with the internal audit program.
• Support with conducting supplier audits where required.
• Support the Quality Manager with customer claims, including investigations, root cause analysis, corrective actions and maintaining associated records.
• Support and lead continuous improvement and Quality projects to improve product Quality or site processes, using appropriate problem-solving tools such as Ishikawa, PDCA, 5 whys and 8D.
• Train to become an administrator and point of contact for the site’s Document Management System (Momentum).
• Represent the Quality function at relevant site meetings, providing Quality information, updates and technical input.
• Carry out routine laboratory testing / tasks to provide cover for the Laboratory Coordinator when required.

Key Requirements:

• Minimum 3 years’ experience in Quality Control, Quality Assurance, inspection or a similar Quality role, preferably within a manufacturing environment.
• Strong understanding of geometrical tolerancing and inspection principles, including the ability to interpret basic engineering drawings, tolerances and acceptance criteria.
• Experience using inspection and measurement equipment, with a good understanding of measurement and calibration principles.
• Experience or demonstrated competence in calibration activities and maintaining calibration schedules and records.
• Experience conducting internal or supplier audits.
• Experience investigating Quality issues and supporting corrective actions and structured problem-solving techniques such as Ishikawa, PDCA, 5 whys and 8D.
• Excellent organisational skills, with the ability to manage multiple Quality activities, deadlines and priorities.
• Good written and verbal communication skills, with the ability to represent the Quality function professionally and communicate technical Quality information clearly.
• Good IT skills, including Microsoft Office, particularly Excel, and the ability to learn and use business and Quality systems.
• Experience with basic data analysis and ability to create / maintain reports.
• Ability to work independently, take ownership of assigned activities and escalte issues appropriately.
• Flexible approach with the ability to support Quality Control, Quality Management and laboratory activities.

The Package:

• £32,000 per annum.
• 25 days annual leave + bank holidays.
• Salary sacrifice pension scheme.
• Company bonus based on performance.
• 37 hours per week – Monday to Thursday 07:30-16:15 and Friday 07:30-12:30.