Quality Technician

Solid State PLC; South Somerset; On-site; GBP 27,000 - 38,000; Full time

Benefits offered by this job

EV Salary Sacrifice Scheme

26 Days Annual Leave Plus Bank Holiday

Pensions Plan

Company Sick Pay Scheme

Life Assurance Scheme

Profit Share Scheme

All Employee Share Plan

Job summary

Solid State PLC is seeking a detail‑oriented Quality Technician to uphold high standards across inspections of materials, components and finished products. You will document results, investigate non-conformances and support improvements that enhance product reliability and process efficiency.

You will work withQuality and Production teams to prevent recurrence, maintain calibration of inspection equipment, and ensure compliance with ISO 9001/14001/45001 and Ex certification requirements.

Qualifications

• Experience in quality inspection, manufacturing or engineering environment.
• Must demonstrate strong documentation practices and traceability.

Responsibilities

• Supporting incoming, in-process and final inspections of materials, components and finished products.
• Using inspection equipment, measuring instruments and test boxes to verify product quality and compliance.
• Recording inspection and test results accurately, maintaining clear and reliable quality documentation.
• Preparing quality reports and highlighting non-conformances, trends and opportunities for improvement.
• Taking ownership of reactive internal quality issues and ensuring they are investigated and progressed to resolution.
• Identifying, recording and managing non-conforming materials, products and processes.
• Investigating root causes and recommending corrective and preventive actions.
• Collaborating with Quality, Production and other departments to resolve issues and prevent recurrence.
• Managing Return Material Authorisation (RMA) and Discrepant Material Report (DMR) processes.
• Monitoring production processes to ensure compliance with quality standards and procedures.
• Supporting development and improvement of quality procedures, work instructions and processes.
• Participating in internal quality checks and audits.
• Contributing ideas to improve product quality and operational performance.
• Supporting compliance with ISO 9001, ISO 14001, ISO 45001 and Ex certification requirements.

Skills

Quality inspection

Attention to detail

Problem solving

Communication skills

Team collaboration

Education

Manufacturing/Engineering environment experience

Tools

Inspection equipment

Measuring instruments

Test boxes

Job description

Security Clearance

This role is subject to successful completion of BPSS clearance prior to commencement. Please review our Security Clearance Guidance for Applicants before applying.

About Us

Whether it’s industrial embedded computing, custom lithium battery packs, secure communication systems, antennas, or imaging technology we design, manufacture and supply it.

From the ocean floor to the edge of space, Custom Power innovation is making sure that vital technology operates consistently, reliably, and above all safely, around the clock. Our products can be found gathering scientific insight in the cold and crushing depths at the ocean floor, transmitting high bandwidth data across hostile terrain, processing colossal amounts of traffic data, and enabling secure ticket sales on board a train.

From the first day of your employment with us, you will be part of an organisation that strives every day to make your work rewarding and cares for your safety and wellbeing.

The Solid State Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments or support during the application process or interview, please let us know, and we will make the necessary arrangements.

Are you a detail-oriented Quality Technician with a passion for maintaining high standards and driving continuous improvement?

We are looking for a proactive and methodical individual to join our Quality team, playing an important role in ensuring our products, materials and manufacturing processes consistently meet customer expectations, regulatory requirements and company quality standards. Working closely with colleagues across the business, you will support inspection and testing activities, investigate quality issues and contribute to improvements that enhance product reliability, operational efficiency and customer satisfaction.

This is an excellent opportunity for someone who enjoys a hands‑on quality role, takes pride in getting things right and wants to make a real difference.

The Type of Person We Are Looking For

We are seeking a practical, organised and quality-focused individual with excellent attention to detail and a methodical approach to problem-solving. A collaborative approach is essential, along with strong communication skills and the confidence to work effectively with colleagues across different departments.
The ability to identify potential issues, investigate root causes and suggest improvements will be key, alongside a proactive attitude, a strong sense of ownership and a commitment to delivering consistently high standards.

What You Will Be Doing

Inspection, Testing & Quality Assurance

• Supporting incoming, in-process and final inspections of materials, components and finished products.
• Using inspection equipment, measuring instruments and test boxes to verify product quality and compliance.
• Recording inspection and test results accurately, maintaining clear and reliable quality documentation.
• Preparing quality reports and highlighting non-conformances, trends and opportunities for improvement.

Non-Conformance & Problem-Solving

• Taking ownership of reactive internal quality issues, ensuring they are investigated, addressed and progressed through to resolution.
• Identifying, recording and managing non-conforming materials, products and processes.
• Investigating root causes and recommending and progressing appropriate corrective and preventive actions.
• Working collaboratively with Quality, Production and other departments to resolve issues and prevent recurrence.
• Taking responsibility for the Return Material Authorisation (RMA) and Discrepant Material Report (DMR) processes.

Continuous Improvement & Compliance

• Monitoring production processes to ensure compliance with quality standards and procedures.
• Supporting the development and improvement of quality procedures, work instructions and processes.
• Participating in internal quality checks and audits.
• Contributing ideas and recommendations to improve product quality and operational performance.
• Supporting compliance with relevant standards, including ISO 9001, ISO 14001, ISO 45001 and applicable Ex certification requirements.

Equipment, Training & Team Support

• Ensuring inspection and measuring equipment is calibrated and maintained in accordance with schedules.
• Reporting equipment faults, discrepancies or calibration concerns.
• Providing guidance and support to colleagues on inspection techniques, quality procedures and standards.
• Supporting the wider SHEQ team and helping to promote a consistent approach to quality across the business.

What You Will Bring

We are looking for someone who can demonstrate:

• Experience in a quality inspection, quality technician or similar role, ideally within a manufacturing or engineering environment.
• A good understanding of quality inspection processes, testing methods and documentation.
• The ability to identify non-conformances and support investigations into quality issues.
• Strong attention to detail, with a structured and methodical approach to work.
• Good communication and interpersonal skills, with the ability to work effectively across departments.
• Confidence in maintaining accurate records and following established quality procedures.
• A proactive attitude towards problem-solving and continuous improvement.
• Good organisational skills and the ability to manage competing priorities.

It Would Be Advantageous If You Also Have:

• Experience working within an ISO 9001 quality management environment.
• Familiarity with ISO 14001, ISO 45001 or Ex certification requirements.
• Experience with RMA and DMR processes.
• Knowledge of root cause analysis and corrective and preventive action processes.
• Experience using inspection, measurement and testing equipment.
• Previous involvement in internal quality audits or continuous improvement initiatives.

Benefits For You

• EV Salary Sacrifice Scheme
• 26 Days Annual Leave Plus Bank Holidays + More For Length of Service
• Pensions Plan
• Company Sick Pay Scheme
• Life Assurance Scheme
• Profit Share Scheme
• All Employee Share Plan

We are an equal opportunity employer fostering an inclusive recruitment experience for all candidates.