Quality Technician

Specfab Ltd.; Dungannon; On-site; GBP 26,000 - 42,000; Full time

Job summary

Specfab Ltd. is seeking a Quality Support role to assist with visual and dimensional inspections, ensuring products meet technical drawings and customer specifications. You will support Pre-Delivery Inspections and drive quality improvements across manufacturing processes.

You will help maintain QA records, contribute to internal audits, and escalate critical issues to the Senior Quality Engineer, while upholding ISO 9001 standards.

Qualifications

• Secondary education to Advanced Level required
• Engineering or technical qualification preferred
• Experience with ISO 9001 is desirable
• Auditing experience or training is beneficial
• Experience with digital quality management or inspection systems helpful
• Manufacturing/mechanical environment experience valued

Responsibilities

• Carry out visual and dimensional quality inspections at defined production stages
• Perform Pre-Delivery Inspections on finished machines per digital checklists and customer specs
• Identify, record and report non-conformances to Quality and Production teams
• Support investigation of internal and customer-reported quality issues
• Assist in preventative and corrective actions in response to complaints
• Update quality data and records; support KPI monitoring and continuous improvement
• Assist with internal audits and preparation for external audits
• Assist in review of processes to develop SOPs and maintain QA records
• Promote right-first-time quality and escalate significant issues to Senior Quality Engineer
• Assist with NCR investigations and corrective actions

Skills

Organisational skills

Administration

Communication skills

Independent working

Microsoft Office

Digital quality systems

Technical drawings interpretation

Problem solving

Time management

Quality standards

Education

Secondary education to Advanced Level

Engineering qualification

ISO 9001 knowledge

Internal auditing experience/training

Digital quality management/inspection systems

Mechanical/Manufacturing industry experience

Tools

Dimensional inspection equipment

Quality management software

Calibration equipment

Job description

• Working under the direction of the Quality Engineer to complete assigned tasks according to priority.
• Carry out visual & dimensional quality inspections of components, sub-assemblies and completed machines at defined stages of production.
• Complete Pre-Delivery Inspections (PDI) on finished machines in accordance with approved digital check lists and customer requirements. Verifying products against technical drawings, customer specifications, SOPs and other relevant documentation.
• Identify, record and report non-conformances to the Quality and Production teams.
• Support the investigation of internal and customer-reported quality issues.
• Participate in implementing preventative and/or corrective actions in response to internal or external complaints.
• Carry out follow-up inspections to verify that identified defects have been rectified.
• Monitor workmanship and compliance with defined Quality standards across the manufacturing process.
• Update information and maintain data on necessary records e.g. measuring data, check sheets, pre-use inspections, preventative maintenance, return/collection notes, contractors etc.
• Conduct checks to monitor compliance with Quality standards in accordance with ISO 9001:2015

Quality Management System

• Support the day-to-day maintenance of the company’s IMS and Quality Management System.
• Assist with the upkeep of the Non-Conformance register.
• Assist the Quality team with internal audits according to schedule and in preparation for external audits.
• Assist in the review of current work processes/procedures, to develop Standard Operating Procedures (SOP’s
• Maintain Quality records and ensure required documentation is completed and retained correctly.
• Assist with the maintenance of all quality records: digital systems, inspection forms and check lists.
• Collect and record Quality data to support KPI monitoring, trend analysis and continuous improvement.
• Assist with the control and maintenance of calibration records and measuring equipment.

Audits & Compliance

• Assist with scheduled internal audits and preparation for customer and external audits.
• Carry out routine compliance checks against company Quality procedures and standards.
• Assist with monitoring compliance with ISO 9001 requirements and applicable customer-specific requirements.
• Support the implementation and monitoring of actions arising from audits and Quality reviews.

Training & Communication

• Assist with the preparation and delivery of quality-related training, including inductions, quality alerts, toolbox talks and SOP training.
• Promote a right-first-time approach and good Quality practices throughout the manufacturing environment.
• Communicate quality issues clearly to Production personnel and **escalate** significant or recurring issues to the Senior Quality Engineer.

General Quality Support

• Assist with the administration of 8D returns and collection records where required.
• Support the quality team with document control, filing, scanning and other general quality administration.
• Assist with the preparation of quality reports and data for management review and KPI reporting.
• Undertake any other reasonable quality-related duties within capability and experience, as directed by the Senior Quality Engineer or Senior Managers.

Person Specification

Qualifications/Attainments

• Secondary education to Advanced Level
• Knowledge of Quality standards
• Relevant technical or engineering qualification.
• Experience of working within a Mechanical/Manufacturing environment
• Knowledge of ISO 9001
• Internal auditing experience or training.
• Experience using digital quality management or inspection systems.
• Experience working with technical drawings and dimensional inspection equipment.
• Previous experience of NCR investigation or corrective actions.
• Manufacturing experience in implementing Quality standards and procedures.

Skills and Competencies

• Strong organisational & excellent administration skills
• Good communication skills, both written and verbal.
• Ability to work independently when required while knowing when to **escalate** issues.
• Competent in the use of Microsoft Office.
• Comfortable using digital systems for recording and retrieving Quality information.
• Ability to interpret technical drawings and specifications.
• Practical and methodical approach to problem solving.
• Ability to prioritise workload and work to agreed deadlines.
• Confident challenging non-conforming work in a professional and constructive manner.
• Willingness to learn and develop within the Quality function.