Quality Technician

Severn Trent; Mansfield; Hybrid; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Salary paying £27,607.08

25 days holiday + bank holidays (and 5

Annual bonus scheme

Leading pension scheme - 15%

Sharesave programme

Dedicated training and development

Electric vehicle scheme

Family friendly policies

Two volunteering days per year

Job summary

Severn Trent is seeking a Quality Technician to help safeguard public health by carrying out planned and unplanned water sampling at customer sites, with ISO17025 quality controls and strong customer service. You will begin from home, then follow a scheduled route to drop samples at your base; weekend work and standby are required, with a 07:00–15:00 day.

The role is fixed-term for 9 months, based at Church Wilne Labs, Long Eaton NG10 3AZ, offering a competitive package and trainee development

Qualifications

• Current UK driving licence required.
• Experience driving commercial vehicles preferred.
• Experience working outdoors in varying weather conditions.
• Comfortable with some lone working, in a team environment.

Responsibilities

• On-site sampling of drinking water using aseptic techniques.
• Respond to customer issues and communicate findings clearly.
• Ensure safety and quality controls, and escalate issues to the appropriate teams.

Skills

Driving licence

Communication skills

COSHH trained

Lone working

Job description

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we'd love to talk to you. There really is something for everyone here.

Job Description

Our Water Quality and Environment team have an opportunity for you to join as our new Quality Technician. In your new role, you will be responsible in assuring public health by carrying out planned and unplanned water sampling activity at customer properties to achieve the highest standard of water quality. Excellent customer service is essential as you will be responding and helping resolve issues raised, not isolated to sampling activity by a customer or member of the public. Problem solving general issues and navigating through other departments within Severn Trent is key. The role will involve detailed knowledge of water quality standards, sites and sampling points to identify issues which can then be escalated and used to manage any water quality problems using various techniques. The role is accredited to ISO17025, which requires stringent quality control checks and accurate record keeping. Therefore, attention to detail and accuracy is a must. You will start from home and then complete your scheduled route to then drop your samples off at your designated base. This is classed as an offset role so will include weekend working both Saturday and Sunday with two rest days in the week. It will also include 1 day per week as standby. Your workday is normally 0700-1500.

Key Accountabilities

• Undertaking on-site analysis and sampling of drinking water and associated samples from water treatment works, service reservoirs, routine customer calls and other sampling points as required using aseptic techniques.
• Have an awareness of the environment and the impact on the representative nature of samples taken and how this may affect what the company is measured on (e.g. MZC/CRI).
• Complete on-site assessments of our internal plumbing to identify filters/softeners and other factors which may affect the samples with an ability to make onsite decisions about next steps and you will be COSSH trained to prevent or reduce the exposure to substances that are hazardous to people health.

You'll also need to exercise judgment and balance on the tools you use for these activities and the risk & impact of activities to our customers, the general public, and road‑traffic users and you will need to ensure compliance with our statutory, regulatory and company standards at all times.

Requirements

We're seeking our new Quality Technician to be comfortable completing dynamic risk assessments and proactively put in place suitable controls to ensure that work can be conducted safely if needed. To be successful, you'll to have a current UK driving licence as you will be travelling around and ideally you will have Driving experience using commercial vehicles. You'll have experience of working in the outside environment/weather/livestock and have excellent communication skills. You'll also need to be comfortable with some lone working even though you will be in a team. This position is for an offset role that will require weekend work, with two days off during the week. Additionally, there will be a weekly standby requirement. The working hours are from 0700 to 1500 on all days except Friday, which will be from 0700 to 1430.

Hello, we're Severn Trent and we think water is wonderful. Oh, we're pretty keen on people too. 24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch.

The role is for a fixed term of 9 months, based at Church Wilne Labs, Long Eaton, NG10 3AZ. The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?

What’s in it for you

Working here isn't just a job. You can build a career at Severn Trent, and we'll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live. Here are just some of our favourite's perks that you'll get being part of the Severn Trent family:

• Salary paying £27,607.08
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (based on company performance)
• Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our ‘Academy’
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year